Hi "team", here's one that may cause some headaches.
A while back I attempted to install the latest version of Antiviral Toolkit Pro for 95/98/2000/NT on a system that had dual booting 98/2000 Pro.
After going through the install of Antiviral and doing the final warmboot the system went into a continuous warmboot sequence in-which was unstoppable.
We tried all known recoveries including safe start modes, BIOS defaults and changes, etc... emergency disks and list goes on.
We had to eventually remove the hard drives, install another hard drive with another operating system on it and low-level format the original hard drives and re-install hard drives, operating system and all software.
What fun indeed!
Below is the original error message, which would only be visible for about 5 seconds before the
re-booting started again...
-------------------
Serious Fatal Error
*** STOP: 0x0000007F (0x00000000x4...)
UNEXPECTED_KERNEL_MODE_TRAP
if this is the first time you've seen this error screen, restart your computer.
If this screen appears again, follow these steps:
Run a System diagnostic utility supplied by your hardware manufacture.
In particular, run a memory check, and check for faulty or mismatched memory.
Try changing video adapters...
Disable or remove any newly installed hardware and drivers, disable or remove newly installed software.
If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced start up options...
Refer to your getting started manual for more information on troubleshooting stop errors...
--------------------
We later tried to replicate the crash on another test unit but were unable to cause the same failure.
Any thoughts on what may have caused such a major system crash?
River
A while back I attempted to install the latest version of Antiviral Toolkit Pro for 95/98/2000/NT on a system that had dual booting 98/2000 Pro.
After going through the install of Antiviral and doing the final warmboot the system went into a continuous warmboot sequence in-which was unstoppable.
We tried all known recoveries including safe start modes, BIOS defaults and changes, etc... emergency disks and list goes on.
We had to eventually remove the hard drives, install another hard drive with another operating system on it and low-level format the original hard drives and re-install hard drives, operating system and all software.
What fun indeed!
Below is the original error message, which would only be visible for about 5 seconds before the
re-booting started again...
-------------------
Serious Fatal Error
*** STOP: 0x0000007F (0x00000000x4...)
UNEXPECTED_KERNEL_MODE_TRAP
if this is the first time you've seen this error screen, restart your computer.
If this screen appears again, follow these steps:
Run a System diagnostic utility supplied by your hardware manufacture.
In particular, run a memory check, and check for faulty or mismatched memory.
Try changing video adapters...
Disable or remove any newly installed hardware and drivers, disable or remove newly installed software.
If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced start up options...
Refer to your getting started manual for more information on troubleshooting stop errors...
--------------------
We later tried to replicate the crash on another test unit but were unable to cause the same failure.
Any thoughts on what may have caused such a major system crash?
River