unread messages no longer BOLD! 1

[RLK1983UK]

Hi

I have a user on office 2000, when she receives email they no longer show as 'bold' unread messages. Each one comes in as read. manually right clicking and marking as unread still does not make the message bold.

this has only started happening for this morning, and I cannot find the right setting to correct this.

thanks in advance for any help

 

[smah]

Is there a stray mail rule that marks messages as read?

 

[RLK1983UK]

Nope, i have checked the reading pane settings as well and it is set to 'mark as read' after 5 seconds...

 

[58sniper]

Create a new Outlook profile and see if the problem goes away.

Pat Richard, MCSE MCSA:Messaging CNA
Microsoft Exchange MVP
Want to know how email works? Read for yourself -

http://www.ietf.org/rfc/rfc2821.txt

 

[RLK1983UK]

Found the Answer :

she had changed the Automatic formating and selected standard font for unread messages instead of bold

thanks all

 

[austinh]

RLK1983UK


"she had changed the Automatic formating and selected standard font for unread messages instead of bold"

I have a user who is having the same problem. Can you explain in more detail what you meant by your answer above? Where can I find the automatic formatting and selected standard font?

 

[JockMullin]

Hi, Austinh

Go to inbox
View/Current View/Customize Current View ...
(View Summary dialog opens)
Click Automatic Formatting button
Checkmark Unread Messages (add if not there)
Click Font button
Choose a Bold font
OK
OK

Jock