Unread emails being marked as read

[littlem2k1]

I'm having trouble with Outlook 2000, when I receive new emails and read one of them, it then marks all the unread ones as read -I don't use the preview pane but i've tried changing those options too(to mark as read in preview pane). This is very annoying as I'm worried I'll miss an email -if its been marked as read, but I haven't read it and not noticed.

Any ideas anyone?

 

[jajinder]

I don't use Outlook, so I'm guessing: Is there somewhere in the options a rule created to handle every e-mail as ridden (hope I wrote that right)

Greets Jajinder

 

[littlem2k1]

i can't find anything options or rules for that -i been looking for days!

Btw -your 'ridden' i think should be 'read' -its spelt the same as read (pronouced reed), but it pronouced 'red'!

Thanks

 

[littlem2k1]

I'm really struggling with this one, has anyone got any more ideas?

Please help!!!

 

[xlbo]

How are you "reading" the emails
Are you double clcking to open the individual mail ??

There are some options in Tools>Options>Other>Preview Pane which you may want to take a look at - one of them allows messages to be marked as read when selection changes and another sets a time limit...

Rgds, Geoff

Never test the depth of water with both feet

Help us to help you by reading FAQ222-2244 before you ask a question

 

[clsronce]

Do you have any rules setup?

 

[littlem2k1]

I open emails by double clicking them, don't use the Preview Pane due to risk of opening a virus infected email. But I have tried changing the options about marking an email as read after so many seconds etc -and it makes no difference.

I dont have any rules set up about reading emails or anything like that.

 

[xlbo]

so when you double click and open 1 mail, it marks all the other unread mails as read ??

Rgds, Geoff

Never test the depth of water with both feet

Help us to help you by reading FAQ222-2244 before you ask a question

 

[littlem2k1]

exactly!!
which is a pain because i don't want to miss any emails -by thinking that i've read something when i've not!

 

[FAM]

A few queries,
Do they all become read AS SOON AS you open one or does it take a while longer seconds/minutes?
Do you have any virus scanning/ spam filtering software constantly running through your inbox? If so, check settings.
Is there any other person/account which have the permission to view your inbox when logged on as themselves?

If you still get nowhere fast, you could always reinstall Outlook.

FAM