SoulFusion
Technical User
Hey
I have a client who claims his machine shuts down at random times and other times just his screen switchs off and he has to reboot. He has had it in with me about 3 times. It has never shut down and the screen has never just turned off so i cant really trouble shoot it. I thought it might have been a power problem at his place so i advised a ups which he got and claims he still has the same problem. I have removed all the add on cards, changed ram, reseated cpu, he has onboard graphics. Ive run hardware tests etc. Still i have never personally seen the problem.
If anyone has any idea what the prob might be plz let me know.
Thanks alot
I have a client who claims his machine shuts down at random times and other times just his screen switchs off and he has to reboot. He has had it in with me about 3 times. It has never shut down and the screen has never just turned off so i cant really trouble shoot it. I thought it might have been a power problem at his place so i advised a ups which he got and claims he still has the same problem. I have removed all the add on cards, changed ram, reseated cpu, he has onboard graphics. Ive run hardware tests etc. Still i have never personally seen the problem.
If anyone has any idea what the prob might be plz let me know.
Thanks alot