unknown error 263040 (0x40380)

[Piotrek]

When I backing up mailboxes I have this error in nsrxchsv.log "unknown error 263040 (0x40380)" and backup start again
I use legato 6.1.2 system NT server with sp6a EXCH5.5
And I don't know why backup runing 16 hours (only 66GB)

The backup of Microsoft Exchange Private Mailboxes completed
Processed 177 files 66 GB in 16:06:06 1161327 bytes/second
Stopping performance monitor update thread.
Performance monitor update thread terminating
Exiting with error status 263040: unknown error 263040 (0x40380)
Completion time Tue Apr 01 10:28:26 2003

Start time Tue Apr 01 10:28:45 2003
Computer Name: GBWAR01 User Name: Administrator
System Version: 4.0 Build 1381 Service Pack 6
ESEBCLI.DLL Version: 5.5.2653.11
ESEBCLI.DLL Comments: Service Pack 4
nsrxchsv.exe Version: 2.0.005 Build: 225
nsrxchsv.exe Comments: 2.0 Patch 5
Command line:
I:\Win32App\nsr\bin\nsrxchsv.exe -I I:\Win32App\GBWAR01MB.txt -s gbwar02 -g GBWAR01_Exchange_Mailboxes -LL -m gbwar01 -l full -q -W 78 -N MSEXCH:MB MSEXCH:MB
Active ANSI Code Page: 1252; OEM Code Page: 437
Non-cluster environment on node GBWAR01.
Options:
Compress: False
Server: gbwar02
Save set name: MSEXCH:MB
Pool: None
Group: GBWAR01_Exchange_Mailboxes
Level: full
Input from: I:\Win32App\GBWAR01MB.txt
MSEXCH:MB/Piwowarek, Grzegorz

 

[disldrautoldmc]

The correct saveset syntax is MSEXCH:MB/FirstName LastName is the Exchange Display name.
Please verify the sintax of the file I:\Win32App\GBWAR01MB.txt.

Bye.

 

[Piotrek]

I know about them and syntax is correct.

 

[disldrautoldmc]

Without comma !

 

[disldrautoldmc]

... there are more patches about this error.

You must contact Legato support.

Bye.

 

[raymondseow]

Any solutions? I'm getting the same error but only on certain mailbox.

 

[TDun]

Is Piwowarek, Grzegorz the user with the problem or is it the one after?
If the one after, what is the user name?
There are problems with some characters being in the user name (commas, apostrophe, braces...).