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UNITY SERVER DELIVERS MESSAGES LATE

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Cawho

Vendor
Nov 28, 2003
44
CA
What would make my UNITY server deliver voice messages 1 hour later than it should?
Thanks

Cawho
PBX.Tech
 
Are you sure that it's the messages that are arriving late, or are the MWI lamps not lighting/MWI indicators not triggering until an hour or so after the message has been received in a subscriber's mailbox?...

TMH
 
No it is not just the MWI being lit later.
The person who reported it to me is my IT support. I trust her, she told me she took her messages when she got in, (1 message). Then 5 minutes later, 6 messages (earlyer messages than the first one) was in her voice mailbox. it was reported to me from other people before that, but did not spend to much time on it until this person told me it happened to her.


Cawho
PBX.Tech
 
Easiest first...I'd check the time on the Exchange server and make sure it's synched up with Unity. That'll cause delayed messages.

What setup do you have, UM or VM, single or dual integration, software versions...?

TMH
 
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