We want to redirect a call from an IPCC-script to Unity to allow the caller to leave a message. In the Prompt on the IPCC (or if needed in Unity) we have our own prompt in English and Dutch for the caller that he/she can leave a message.
The problem is that after our own announcement a kind 'Cisco Lady' tells the user about the possibilities when leaving a message. I can't get rid of this lady. We just want our own announcement (and beep).
For stability and client perspective it's probably best to prompt the message on the Unity box so we don't have a delay between the IPCC and Unity transfer.
I can't find my solution in the standard options in Unity.
We use CCM 4.2(3), Unity 4.0(4) SR!1 and IPCC Express Standard 4.0(4)
Any help or direction would be appreciated as we need to solve this issue very soon.
The problem is that after our own announcement a kind 'Cisco Lady' tells the user about the possibilities when leaving a message. I can't get rid of this lady. We just want our own announcement (and beep).
For stability and client perspective it's probably best to prompt the message on the Unity box so we don't have a delay between the IPCC and Unity transfer.
I can't find my solution in the standard options in Unity.
We use CCM 4.2(3), Unity 4.0(4) SR!1 and IPCC Express Standard 4.0(4)
Any help or direction would be appreciated as we need to solve this issue very soon.