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Uninstall and Install Office 2000 Problems

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abba11

Technical User
Jul 11, 2001
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CA
Several months ago I tried to uninstall Office 2000 running in Windows 98SE because I could not attach files to Outlook. Somehow the uninstall was incomplete and when I tried to reload I get the error message "This patch package could not be opened" and hence the install is aborted.

I found Microsoft Knowledge base Article 295823 and installed the Windows Installer Cleanup utility msicu.exe. No joy. Neither Outlook, nor Word, nor Excel appears.

The really weird thing is that I can "open" each of these programs and get the first screen in each and then a message appears "The Application Must be Installed to Run" and then it closes the program. Catch 22!

Can anyone please help me out of this mess?

John
 
You probably already did this but....did you delete the office folder from the C drive? I don't know if that would help much anyway.
 
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