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Uniform dialing plan via H.323 between CM and IPO not working

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hcmbmt

Technical User
Jan 15, 2008
128
VN
The IPO R.11 (Extension 4XXX) and Avaya CM (Extension 2XX) are connected via H.323 trunks.
- No problem for calls from IPO to CM
- No problem for calls from CM to IPO by dial Trunk Access code + Ext
- Cannot call from CM to IPO by dial extension.

Below is configuration on CM site for the Uniform Dial Plan:
Dial_Plan_ana_h1erac.jpg


List trace for call from 293 to 4000: Not successful.
Tracing_nxekeu.jpg


List trace for call from 293 to #103 4000: Successful
tracing_2_agftak.jpg
 
When I traced in IPO, the CM inserts prefix 0 before sending to IPO. Example dial 4000 but it sent 04000.
But I couldn't find where it was configured in CM.
 
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