Unified verses regular VM Keycode

[StephenWyker]

I have a 32 seat license of Silver ... I need a bunch more voicemail boxes- Can I just add VM seats?

They don't need to be accessable from Unified Messenger ...

Can I do this? If so, How would I notate which mailboxes got unified verses not.

 

[XetaTech]

You can just add voice mail seats for whomever needs a voice mailbox. Voice mail seats and Unified Messaging Clients are 2 seperate things.

 

[StephenWyker]

So unified messaging clients are just the physical installs of the client or concurent connections?

 

[senk1s]

UM license tied to a physical mailbox

 

[StephenWyker]

So how do you identify in the BCM whether or not its a UM box or regular VM Box?

 

[3Sixty]

Unified messaging is the intergration part of call pilot between the voice mail box and outlook or a mail client.

VM seats are the actual subscriber mail boxes on the call pilot. If you try to add a mailbox in the call pilot it will tell you how many subscriber mail boxes you have left.

Marshall

http://www.nortelsupport.net

 

[StephenWyker]

I understand what UM is ... just not how call pilot distiguishes between a UM seat and a VM seat. How is the call pilot going to stop me from using a VM seat as a UM license?

 

[3Sixty]

They are 2 different things you need a VM seat to access your Voice mail and a unified messaging seat if you want to access your voice mail via the PC. You can not use a UM seat as a VM seat. For every VM seat if you want to pick up via email you will need a UM seat.

Marshall

http://www.nortelsupport.net