unified messaging in outlook 1

[jmilla]

Is there anyway for the voice messages to come into Outlook as .wav files instead of the proprietary .vbk files that Call Pilot imports them as? or is there a product that will auto convert

 

[biv343]

You can open the files in the UM client and save them as a WAV file. If you email the VBK file to someone off premise, the client will convert them to WAV provided you selected that option in the client.

Those are the only ways to convert them.

 

[jmilla]

Thanks for your help.

 

[NARSBARS]

Do you set the preference on the BCM or in the end users client setup?
Thanks

NARSBARS

 

[jmilla]

In the end user client setup.