Unified Manager issue

[beckman68]

I have a strange problem that I can't seem to figure out. I have a PC that when they log onto a BCM that they are unable to open the Telephony Service or the Media Bay Modules, it just won't show the pull down. I can access that same system and everything is fine. I know it's probably something stupid but its been awhile since I had to set up a PC. Thanks.

 

[acewarlock]

You have to set the Dropdown menu to alow.

 

[beckman68]

Where is that set at? I don't remember having to set that before, thanks for you reply.

 

[acewarlock]

IE Browser Tools on your PC

 

[beckman68]

I don't see that option in the tools menu, I looked all over in the options menu and I don't see that option.

 

[acewarlock]

What Ver of IE are you using??

 

[beckman68]

IE 6 Service Pack 2..

 

[Crowtalks]

Would that have something to do with having Popup blockers enabled?

 

[beckman68]

Pop up blocker is disabled.

 

[Crowtalks]

Try reloading their Java runtime and see if that helps.