Unidata Compatibility with IP Office 500v2

[HerpDerp]

Hi Guys,

One of our clients in their brilliance decided to outsource their wireless phone installation to another company and they installed Unidata Incom ICW-1000. We are having compatibility issues (so i thought) but according to the release notes for the Unidata phone it is compatible with Avaya.

Can anyone confirm this?

I don't know what to tell the client as they are saying we must sort it out. Any assistance would be greatly appreciated.

 

[amriddle01]

They're just generic SIP devices I'd say, so put in a cheap wired SIP phone or SIP client on iPhone etc log that in as an extn that has issues and when that handset/device has no issues you can point the finger at the crappy DECT they bought

 

[gwebster]

Searching the Avaya Compliance Testing only shows an old test of UniData WPU-7700 against Communication Manager with SES.

If UniData is complaining compatiblity, then have your client go back to THEM to provide a report on how it needs to be configured for IP Office.