unexpected shutdowns

[kimberp]

I have built 12 machines, all identical motherboards, processors, ram, hard drives.
2 of them just shut down for no apparent reasons. Chips not hot. Fans ok.
Seem to do it when using dvd drives more than anyother times.
help would be appreciated

 

[Stevehewitt]

Hmm. I have no idea! I'd have a look on the Mobo's manufactures site for an update maybe or known probs. Also, give the MS KB a look. Steve Hewitt
Systems Manager

 

[linney]

To get further information about the error look in your Event viewer.

Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.

Any errors logged in the Event Viewer can be expanded by double clicking on the error line.

Take any event error I.D. number and search for it on this site.

http://www.eventid.net/events.asp

Also check any "Information" line that mentions "savedump" and you should find reference to "recovered from a bug check". This is the Stop Error that caused your problem.

You can also turn off "automatically restart after an error" so it will just halt at the fault and display the full Stop Error and blue screen.

Right-click My Computer, and then click Properties .
On the Advanced tab, click Settings under Startup and Recovery .
Click to clear the Automatically restart check box under System failure , and then click OK . The error message on a blue screen should remain on the screen so you can record the error information.

 

[kimberp]

Thanks for all the replies. All very helpful. The answer turned out to be simple, but frustrating. The cooler on the AMD chip had moved in transit, just a couple of millimetres. this compromised the cooling and hence the shutdowns. Beware cooling these xp chips!