Hi
We have a few machines that have started with the same symptoms. The mouse is taking on a mind of its own, a couple of times a day. It doesn't last long and seems to correct itself.
We are using NT4.0 SP6a on the Dell machines in question. In the System Log we get the following for each occurance:
-------------------------------------------------------
Date: {date} EventID: 35
Time: {time} Source: i8042prt
User: N/A Type: Information
Computer: {Computer Name} Category: None
Description:
An unexpected RESET was detected from the mouse device.
-------------------------------------------------------
I have done a search through TechNet and got no joy. I have looked on the Net and that pointed to a dodgy KVM (keyboard/video/mouse)switch, which we aren't using. Can anyone give us any idea of why we are getting this and how to resolve it please?
Thanks
Martin
We have a few machines that have started with the same symptoms. The mouse is taking on a mind of its own, a couple of times a day. It doesn't last long and seems to correct itself.
We are using NT4.0 SP6a on the Dell machines in question. In the System Log we get the following for each occurance:
-------------------------------------------------------
Date: {date} EventID: 35
Time: {time} Source: i8042prt
User: N/A Type: Information
Computer: {Computer Name} Category: None
Description:
An unexpected RESET was detected from the mouse device.
-------------------------------------------------------
I have done a search through TechNet and got no joy. I have looked on the Net and that pointed to a dodgy KVM (keyboard/video/mouse)switch, which we aren't using. Can anyone give us any idea of why we are getting this and how to resolve it please?
Thanks
Martin