Understanding dialing plan for fordwarding messages

[tetote]

I having a little problem with fordwarding messages or sending messages that I do not understand hoe it works or where to look for it in the Octel configuration.

The situation is this:

A user calls his voicemail and chooses the option to send a message, he records the message and then chooses the destination. He preses 274 plus the mailbox. He says 274 means the city where the user that he wants to send the message is.

So I have been trying to see where this configuration is in the Octel or how does this work.

Can anyone explain it to me?

 

[doktor]

What type of OCTEL do you have?

The "274" is the prefix or destination dialing code for a given city. After the prefix the wanted mailbox is entered.

It is like dialing 9 to get a public line or dial 0 for the operator.


///doktor

 

[tetote]

Thanks Dok.

One question is this configured in the Octel or in the switch (PBX)?

 

[doktor]

In the OCTEL.
What type of OCTEL do you have?


///doktor

 

[tetote]

I belive is a 200 but I'm not sure, is there a way to get that info in the configuration?

 

[tetote]

when I put the instruction .l num (list numbering-plan) I saw the destinations of each city.

Now that I know that the Octel has this numbering plan, how does the Octel route to the message to each city?

I don't think it does it by LAN connection because I do no see any LAN connection to the Octel.

 

[kepetersen]

What version are you running on the Octel 200? Do you use OctelNet between your sites to connect the voice mail systems?

 

[tetote]

I belive the version is S.4.1.0-2 and I do not know if I'm using OctelNet, how do I find out how are this sites connected?

 

[doktor]

OCTEL net requires a license, so we can see it from the @l f.
Please post it.

///doktor

 

[tetote]

here is what I get

@l f

---------------- SYSTEM SOFTWARE RELEASE S.4.1.0-2 (01/26/01) ----------------
FRI 03/25 15:41:39 2011 CORDIS ID:212107 S/N:212107 PBX:74

MODEL TYPE: OCTEL OVERTURE 200
SERIAL NUMBER: 212107
FEATURE PACKAGES:
SW-40001 SW-40003 SW-40004 SW-40007 SW-40008 SW-40009 SW-40019 SW-40023
SW-40031 SW-40034 SW-40047 SW-40052
--------------------------------------------------------------
Authorized Used Unused Installed
---------------------------------------------------
Ports : Analog -- 0 0 0
Fax -- 0 0 0
DSP 0 0 0 0
PIC 16 16 0 16

MBXs : Voice 550 528 22 5000
Non-Voice 4472 0 4472 5000
VMB 100 0 100 5000
Fax 125 1 124 5000

Storage : Hours 15 10 5 339
--------------------------------------------------------------

MAXIMUM NUMBER OF DRIVES: 3
MAXIMUM NUMBER OF PORTS: 64
MAXIMUM NUMBER OF SCHEDULE TABLE ENTRIES: 8
NUMBER OF LANGUAGES: 2

 

[kepetersen]

SW-40052 is the OctelNet Analog Net package
SW-40004 is the VoiceNet Analog Net package

You can check these settings for how your setup is:
OCTELNET ANALOG NETWORKING (SW-X0052)
CODE: ONET
COS ATTRIBUTES
17 May send network messages immediately
18 May send network messages only at night
SYSTEM PARAMETERS
62 NET: Night delivery start time
63 NET: Night delivery end time
68 NET: Remote delivery attempt limit
69 NET: Remote delay before retry (minutes)
70 NET: Message delivery mode default
184 APRG: Define threshold (days) for network names
187 NET: Maximum simultaneous network outcalls
199 NET: Creator mailbox for returned messages
247 OCTELNET: Allow casual message receive
248 OCTELNET: System mailbox
249 OCTELNET: Wakeup attempt limit
250 OCTELNET: Retrieve names only at night
251 OCTELNET: Enable ASCII name verification
252 OCTELNET: Max fax transmit time
TABLES
Route Table +
Location Table +
Numbering Plan Table +

AND:
VOICENET® ANALOG NETWORKING (SW-X0004)
CODE: VNET
COS ATTRIBUTES
2 Dedicated to messages from network protocol 2
locations
17 May send network messages immediately
18 May send network messages only at night
99 Block live network calling
SYSTEM PARAMETERS
62 NET: Night delivery start time
63 NET: Night delivery end time
67 NET: Max beeps for remote connect
68 NET: Remote delivery attempt limit
69 NET: Remote delay before retry (minutes)
70 NET: Message delivery mode default
89 NET: Use trunk reconnect codes
90 NET: Reconnect code after trunk access
91 NET: Reconnect code after 3rd party hang
92 NET: Complete transfer to trunk
103 NET: Remote delay before DTMF signaling
129 NET: Limit online quality test
152 NET: Remove network prompt for quick logon
181 NET2: Max protocol 2 message length (blocks)
184 APRG: Define threshold (days) for network names
187 NET: Maximum simultaneous network outcalls
199 NET: Creator mailbox for returned messages
200 NET: Play prompt during network outcall
TABLES
Route Table +
Location Table +
Numbering Plan Table +

Check the I/M manual for List Net commands.

 

[doktor]

Here is the full list of OCTEL licenses..

You can check the licenses activated on your OCTEL Serenade Overture 200/300 server and also the VMX-100.

Use the command @L F.

For the X in the part numbers below, substitute 4 for the OCTEL Serenade 200 and 3 for the OCTEL Serenade 300.

For the OCTEL/VMX-100 substitute X with 1.(Not all licenses go with the VMX-100).

Feature /// Description

SW-X0003 /// OCTEL Mailbox Manager
SW-X0004 /// Voicenet. Remote Analog Networking.
SW-X0007 /// Fax Mail Plus (Hardware: FAX4/FAX8 board)
SW-X0008 /// Name and Greeting Redundancy.
SW-X0009 /// Message Redundancy.
SW-X0015 /// AMIS analog Networking.
SW-X0019 /// Single Digit Menues (press 1 for Sales...)
SW-X0020 /// Incomming Call Restriction.
SW-X0021 /// Call Queuing / FIFO Queuing.
SW-X0022 /// OCTEL Forms / Scripted Prompting.
SW-X0024 /// Works for Serenade.
SW-X0026 /// Works for Serenade with the OCTEL 200/300.
SW-X0027 /// Works for Serenade Application Developm. Kit.
SW-X0028 /// Works for Serenade 3270 Host Interface.
SW-X0029 /// Works for Serenade Application Contr.Messag.
SW-X0030 /// Works for Serenade Local Database Access.
SW-X0031 /// Adaptive Integration.
SW-X0032 /// Works for Serenade Distributor's Application Developm. Kit.
SW-X0033 /// Works for Serenade Async. Host: 1-16 Sessions.
SW-X0035 /// Works for Serenade Async. Host: 17-32 Sessions.
SW-X0036 /// Expand the the OCTEL Overture 200/300 to the XL version.
SW-X0049 /// Remote Digital Networking.
SW-X0050 /// VMX 5000 User Interface.
SW-X0052 /// OCTELNet Analog Networking.
SW-X0053 /// Domain Digital Networking.
SW-X0055 /// TTD/TTY.
SW-X0056 /// Digital Gateway for the OCTEL Overture 200 only.
SW-X0057 /// LAN Backup and Restore


There are more Features, I think.
Post them, so we can have the full list!



///doktor

 

[kepetersen]

When you enter .L Num what do you see?

 

[tetote]

I entered L F and l num and here is what I got:

@l f

---------------- SYSTEM SOFTWARE RELEASE S.4.1.0-2 (01/26/01) ----------------
TUE 03/29 08:45:10 2011 CORDIS ID:212107 S/N:212107 PBX:74

MODEL TYPE: OCTEL OVERTURE 200
SERIAL NUMBER: 212107
FEATURE PACKAGES:
SW-40001 SW-40003 SW-40004 SW-40007 SW-40008 SW-40009 SW-40019 SW-40023
SW-40031 SW-40034 SW-40047 SW-40052
--------------------------------------------------------------
Authorized Used Unused Installed
---------------------------------------------------
Ports : Analog -- 0 0 0
Fax -- 0 0 0
DSP 0 0 0 0
PIC 16 16 0 16

MBXs : Voice 550 528 22 5000
Non-Voice 4472 0 4472 5000
VMB 100 0 100 5000
Fax 125 1 124 5000

Storage : Hours 15 10 5 339
--------------------------------------------------------------

MAXIMUM NUMBER OF DRIVES: 3
MAXIMUM NUMBER OF PORTS: 64
MAXIMUM NUMBER OF SCHEDULE TABLE ENTRIES: 8
NUMBER OF LANGUAGES: 2
@
@u

-------- SYSTEM CONFIGURATION UPDATE --------

TUE 03/29/2011 08:45:18 CORDIS ID:212107 S/N:212107 PBX:74

At the dot (.), enter ? for HELP.
.l num
LST:
NETWORK INITIAL NETWORK NUMBER NUMBER OF
LOCATION DIGITS MAILBOX OF DIGITS DIGITS TO STRIP
NAME EXPECTED LENGTH TO STRIP FROM SELF
-------- -------- ------- --------- ---------
RARITA 423 7 3 0
IRVINE 335 7 3 0
AMERSH 654 7 3 0
ROCHES 542 7 3 0
STRASB 786 7 3 0
MIAMI 551 7 3 0
WARREN 644 7 3 0
SOMERV 270 7 3 0
CORNEL 272 7 3 0
SANANG 273 7 3 0
SANLOR 278 7 3 0
CINCIN 276 7 3 0
ALBUQU 274 7 3 0
ROGERS 397 7 3 0
FARMIN 384 7 3 0
IRVIN1 381 7 3 0
SKILLM 340 7 3 0
NEWBR1 360 7 3 0
NEWBR2 313 7 3 0
RARIT1 321 7 3 0
LASPIE 366 7 3 0
NORTHB 361 7 3 0
ROYSTO 342 7 3 0
DALLAS 364 7 3 0
PISCAT 620 7 3 0
MONTRE 358 7 3 0
ARLING 539 7 3 0
ELPASO 541 7 3 0
SHERMA 365 7 3 0
SOUTHI 252 7 3 0
TAMPA 251 7 3 0
PETERB 540 7 3 0
LANCAS 388 7 3 0
QUEBEC 574 7 3 0
RAYNHA 363 7 3 0
NORTH1 362 7 3 0
CAGUAS 369 7 3 0
BEERSE 295 7 3 0
GURABO 291 7 3 0
TAMPA1 292 6 3 0
TITUSV 290 7 3 0
MILPIT 383 7 3 0
CABORO 370 7 3 0
FTWASH 580 7 3 0
ROUNDR 581 6 3 0
WESTWO 534 7 3 0
LOSANG 481 7 3 0
WILMIN 572 7 3 0
SANGER 344 7 3 0
RARIT2 420 7 3 0
RARIT3 440 7 3 0
RARIT4 414 7 3 0
MANATI 444 7 3 0
SPRING 390 8 3 0
MILLTO 450 8 3 0
WILMI1 452 7 3 0
DAYTON 240 7 3 0
CORMIA 824 7 3 0
CORMIA 512 7 3 0
FREEMO 216 7 3 0
BIOSEN 211 7 3 0
SOMER1 565 7 3 0
ANNARB 227 7 3 0
WARSAW 710 7 3 0
EESTOR 215 7 3 0
MENLOP 231 7 3 0
NASHVI 622 7 3 0
TORONT 576 7 3 0
MARKHA 421 7 3 0
BOTAN1 664 6 3 0
ROGERS 385 7 3 0
LISLE 213 6 3 0
BLOOMI 322 7 3 0
NYONTA 443 7 3 0
TITUS1 299 7 3 0
TRENTO 517 7 3 0
LASPI1 594 7 3 0
PRUSSI 868 7 3 0
NEWYOR 628 7 3 0
DORADO 235 7 3 0
CARDIF 653 7 3 0
STGILE 655 7 3 0
MISSIS 575 6 3 0
SANDIE 636 7 3 0
RODEN 219 7 3 0
JUAREZ 510 7 3 0
.

 

[kepetersen]

Looks like destination 274 is Albuquerque which has a 7 digit transport that strips the initial digits then sends to a 4 digit mailbox.

NETWORK INITIAL NETWORK NUMBER NUMBER OF
LOCATION DIGITS MAILBOX OF DIGITS DIGITS TO STRIP
NAME EXPECTED LENGTH TO STRIP FROM SELF
-------- -------- ------- --------- ---------
ALBUQU 274 7 3 0

Can you confirm the 4-digit mailbox on the remote system exists?

 

[tetote]

does the remote mailbox have to exist in my local Octel?

Know how does this communication work? Does it call the other mailbox?

The reason I'm asking this is because the Octel mailbox is going to be reaplaced by a CallPilot 600r, I what to know how this communications work and see if I can do the same thing with the CallPilot.

 

[kepetersen]

No, it is a routing method to send to a networked machine.

Think of it this way:
The 274 identifies the remote system. The mailbox numbers can be the same on all machines but when sending messages the routing number makes it a unique identifier of what machine it goes to.

When the message arrives at the networked machine it is intended for then it strips the first three digits and sends the message to the mailbox on that machine.

I am not familiar with CallPilot but you would need a network method between destinations to continue to transport messages in your voice mail stategy.

 

[tetote]

So I'm guessing that when you say ntwork method you don't mean IP, it could be a dialing plan between sites.