Unable to write to the report file

[ChrisCW]

Hi,
O/S = NT4 SP5 ; Virusscan451 SP1; dat4252; engine4160

Occurs when user logs on to network.

The error is: "Unable to write to the report file. The disc is either full
or write protected. Please correct the problem."

I have checked the file path, permissions and disk space (as per solution id
NAI11709) and all seems fine.
Are there any other circumstances which might create this problem?? ChrisCW

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[AVChap]

Check the TEMP or TMP variable. Make sure that it's set to a valid path. AVChap
... my $1 worth of advise, 2cents isn't enough due to inflation

 

[brendangriffin]

Hi,

This is a problem with permissions, you need to ensure that the user has permissions to write to the report file, if you installed VSCAN as administrator this would explain the problem.

I have had this issue with several W2k/XP machines.

Brendan

 

[bulkmail]

Hello,

I have the same problem with our w2k machines. All the NT 4 machines are fine. I did a push of he EPO agent and all of a sudden problems accessing email. I am assuming rights to files but we cannot give everyone admin priv. Going to see if power users is good enough. Does anyone know if there is a fix for this bug? the agent is supposedly harmless...

here is one of the error messages we get:

Unable to open the activity log file c:\\virusscan\webemail.txt. This file is either write protected or locked by an other.

Which i think is a similar issue to Chris'.

Thanks,

BM