Unable to view URL when connected

[MALFIE]

The PC is a Win98 SE. It was operating normally but has stopped allowing me to view webpages.. I just get the white screen saying there is a problem..etc.. I can access email OK.

I've tried removing the network settings in C.P. and the dialup adapter in Windows setup. I've tried configuring the TCP/IP with the ISPs DNS numbers..
I've set it up to dial into anther ISP and the same thing happens..
I've turned off the Nortons firewall.
Nothing helps..

It doesnt have a detectable virus (latest Vet) and Adaware doesnt find anything untoward in its reports.

Any suggestions, please??

 

[careemind2004]

first, can you give us the exact error message on the web browser ?

also just to see if you have any connection, try this:

start menu ---> run ---> cmd (or 'command'for win98)
then type: ping

http://www.google.com

if you have internet connection, you should see

Pinging

http://www.google.akadns.net

[216.239.39.99] with 32 bytes of data:

Reply from 216.239.39.99: bytes=32 time=23ms TTL=49
Reply from 216.239.39.99: bytes=32 time=22ms TTL=49
Reply from 216.239.39.99: bytes=32 time=22ms TTL=49
Reply from 216.239.39.99: bytes=32 time=27ms TTL=49

Ping statistics for 216.239.39.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 27ms, Average = 23ms



sometimes you may need to reinstall the web browser, ie. not using internet explorer

try this

http://download.com.com/3002-2356-10227422.html?tag=dir

question: are you using another computer to get to this site ??

CAREEMIND20004