unable to synchronize back ground data

[techbrain1]

Hello,
Any i open the web manager of my ip office server edition,an error pops up at the top stating unable to synchronize background data with the service user.
Tried synchronizing the ip office v2 and the ip office server but still fails.
Any other solution to this error.Attached is snapshot of the error

 

[icet500]

make sure the Administrator password are all the same in the systems.

 

[techbrain1]

ok will try it out.