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Unable to send and receive FAXs

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nord860

Technical User
Jun 16, 2004
49
US
FAX’s were working fine, they just all of the sudden stopped excepting Fax’s. Unable to FAX on G3v6 across multiple TN746B cards, and multiple brands of FAX machines. Only inbound Fax’s affected. Test calls can be heard on the FAX machines, however will not connect unless manually pressing send or connect. Current plan is to reboot the PBX, suspecting some type of corruption has occurred, if that doesn’t resolve the problem, then planning to upgrade the TN boards. Anyone had this issue before? Thanks in advance!
 
Trunks are non-PRI. We can't fax station to station, nor trunk to station. We can hear the call to the FAX, but it will not pick up. All different types of FAX machines.
 
Check to see if it's dusty inside. If it is - Turn it off, take it outside, use compressed air to blow it out. Give it a kick, then turn it back on and check it out.

Amazingly this has worked for me......

Seems like it would be bus related...

Wildcard
 
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