Hi,
I'm using ARCServe v9 for Windows. A few weeks ago I converted from VLDB to a Microsoft SQL database instead. I ran into a strange problem doing a weekly test restore last night.
On the Restore tab, set to Restore by Session, I can see all of the drives that got backed up last night. Most of the drives show me all the subfolders available to restore when I click on each individual drive (or click the + sign to expand the tree). However a few drives do not show any subfolders at all. This seems to be related to using MS SQL as the database, as this never happened before using the VLDBs.
I ran a Merge job on the backup tape, and even after the merge completed, it still does not show me the subfolders.
It does let me restore the entire drive ok - and all the subfolders and files are restored just fine.
A reboot of the backup server did not help either.
It was just quite a nuisance to have to restore 80+ gigs just to get 2 gigs of files I really need for my test restore. Actually I just canceled the restore job after the files I needed had been restored, before the whole job had completed, then deleted all the unneeded files... Thankfully it only had to finish 15% of the whole restore before I got what I wanted.
It seems like ARCServe has a local cache of the restore information it has retrieve from the MSSQL server. This happened once before and I came back serveral days later and it was able to show me the subfolders for the sessions having problems before. However restarting the ARCServe services or even rebooting the backup server doesn't seem to clear the cache.
Any ideas? I looked through the FAQs but didn't spot anything similar.
Best wishes
Jeremy
I'm using ARCServe v9 for Windows. A few weeks ago I converted from VLDB to a Microsoft SQL database instead. I ran into a strange problem doing a weekly test restore last night.
On the Restore tab, set to Restore by Session, I can see all of the drives that got backed up last night. Most of the drives show me all the subfolders available to restore when I click on each individual drive (or click the + sign to expand the tree). However a few drives do not show any subfolders at all. This seems to be related to using MS SQL as the database, as this never happened before using the VLDBs.
I ran a Merge job on the backup tape, and even after the merge completed, it still does not show me the subfolders.
It does let me restore the entire drive ok - and all the subfolders and files are restored just fine.
A reboot of the backup server did not help either.
It was just quite a nuisance to have to restore 80+ gigs just to get 2 gigs of files I really need for my test restore. Actually I just canceled the restore job after the files I needed had been restored, before the whole job had completed, then deleted all the unneeded files... Thankfully it only had to finish 15% of the whole restore before I got what I wanted.
It seems like ARCServe has a local cache of the restore information it has retrieve from the MSSQL server. This happened once before and I came back serveral days later and it was able to show me the subfolders for the sessions having problems before. However restarting the ARCServe services or even rebooting the backup server doesn't seem to clear the cache.
Any ideas? I looked through the FAQs but didn't spot anything similar.
Best wishes
Jeremy