Unable to run inventory

[amberlynn]

I had a power outage at my office several weeks ago and it may be the root of my problem.

I'm using Backup Exec 10d - it was set up before I was on the scene, and I don't know much about this program - it has run almost flawlessly since I arrived in June.
Now I have problems.

When I try to run an inventory, the status is 'Ready. No idle devices available.'

This may be something very basic - as I said, I'm new to this program.

Any help greatly appreciated!


Amber

 

[devth]

Hello,

1. Go into the Windows Device Manager.
2. Check the Medium Changer drivers. If the Medium Changer OEM Drivers are listed, change to the Unknown Medium Changer driver.
3. Shut the server all the way down, power cycle the library until it as at an online, ready state, then boot the server.