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Unable to register NPM ports as 5240s on the 3300 2

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Trusted Ports?

**********************************************
What's most important is that you realise ... There is no spoon.
 
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No, they won't register if set to full.

Go back into your User and Device section and make sure the Network section is done right
- IP address of Controller
- Set registration code

Then go back into the offline and verify that the line group programming is done correctly.

**********************************************
What's most important is that you realise ... There is no spoon.
 
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kwb, this is the programming I have on in the NPM. Note it does work for 5020 ports. I have also checked that system Options on the 3300 have got the correct codes for set registration *** and set replacements ###.

NUPOINT VOICE SYSTEM CONFIGURATION

Group #1: "Incoming"
Module 1: Lines 0:0 0:1 0:2 0:3
Fax Conn: <none>
Voice Recognition Conn: <none>
Application = [NUPOINT VOICE]
Dial plan = [4,4,4,4,4,4,4,4,4]
Administrator mbox # = [998]
General Greeting mbox # = []
Attendant mbox # = [999]
Wait Prompt = [Y]
Caller multiple messages enabled = [Y]
KEY_0 for attendant transfer during greeting = [N]
Disconnect string = []
Pre-company name string = []
Pre-mailbox greeting string = []
Passcode Length Min = [4], Max = [10]
"6" Key Operator Transfer Dial String = []
"6" Key Operator Transfer pre-Dial String = []
Start of day = [08:00 AM], End of day = [05:00 PM], Days of Week = [DDDDDNN]
Passcode trip count = [5], Passcode trip period = [24]
Dial-by-name: Last First = [Y], Match Threshold = [3], Exact = [Y]
Suppress Number = [N], Single Digit Access = [N]
Delay Before Answer = [50]
E-mail Transfer String = []
Allow Dial an Extension for callers = [N], users = [N]
Analog Networking: Call Setup timeout = [6]
International Access Code = [], Country code = []
Area/City code = [], 1plus dialing = []
Area/City code is dialed with Local Telephone Number = [N]
Telephone number = [], Loop-back Test Mailbox = []
Name Greet Quality = [0], Message Quality = [0]
Attendant's extension = [0]
Pre DN or attendant xfer string = [S+]

Group #2: "Outgoing"
Module 1: Lines 0:4 0:5
Fax Conn: <none>
Voice Recognition Conn: <none>
Application = [PAGER DIALER]
Dial plan = [4,4,4,4,4,4,4,4,4]
Administrator mbox # = [998]
General Greeting mbox # = []
Attendant mbox # = [999]
Wait Prompt = [Y]
Caller multiple messages enabled = [Y]
KEY_0 for attendant transfer during greeting = [N]
Disconnect string = []
Pre-company name string = []
Pre-mailbox greeting string = []
Passcode Length Min = [4], Max = [10]
"6" Key Operator Transfer Dial String = []
"6"
Activating active configuration config=0 without Stoping TCP/IP
Key Operator Transfer pre-Dial String = []
Start of day = [08:00 AM], End of day = [05:00 PM], Days of Week = [DDDDDNN]
Passcode trip count = [5], Passcode trip period = [24]
Dial-by-name: Last First = [Y], Match Threshold = [3], Exact = [Y]
Suppress Number = [N], Single Digit Access = [N]
Delay Before Answer = [50]
E-mail Transfer String = []
Allow Dial an Extension for callers = [N], users = [N]
Analog Networking: Call Setup timeout = [6]
International Access Code = [], Country code = []
Area/City code = [], 1plus dialing = []
Area/City code is dialed with Local Telephone Number = [N]
Telephone number = [], Loop-back Test Mailbox = []
Name Greet Quality = [0], Message Quality = [0]
Attendant's extension = [0]
Pre DN or attendant xfer string = [S+]
Supports pager systems:
<No pager systems assigned!>




Pager Systems:
<No pager systems configured!>





TCP/IP System Wide Host Configuration
-------------------------------------

Domain name: hatkana.local

H C M S
o a o l N
s r d o e
t d e t t IP Address Host Name
-----------------------------------------------------------------------------------------------------
1 1 P 0 1 10.1.120.20 vmas


SmartHost :



ICP # 1
----------
3300 ICP Name: Vmcd.
3300 ICP IP Address: 10.1.120.101
Set Registration Code: *** Set Replacement Code: ###

HCI Reroute Hunt Group Number: 6100
Number of extensions configured: 6
Module Number Channel Number Extension.
1 0 6001
1 1 6002
1 2 6003
1 3 6004
1 4 6101
1 5 6102


ICP # 2
----------
3300 ICP Name: .
3300 ICP IP Address:
Set Registration Code: Set Replacement Code:

HCI Reroute Hunt Group Number:
There are no channels assigned.


ICP # 3
----------
3300 ICP Name: .
3300 ICP IP Address:
Set Registration Code: Set Replacement Code:

HCI Reroute Hunt Group Number:
There are no channels assigned.


ICP # 4
----------
3300 ICP Name: .
3300 ICP IP Address:
Set Registration Code: Set Replacement Code:

HCI Reroute Hunt Group Number:
There are no channels assigned.
There are no ports assigned for the PIMG/TIMG 1.
There are no ports assigned for the PIMG/TIMG 2.
There are no ports assigned for the PIMG/TIMG 3.
There are no ports assigned for the PIMG/TIMG 4.
There are no ports assigned for the PIMG/TIMG 5.
There are no ports assigned for the PIMG/TIMG 6.
There are no ports assigned for the PIMG/TIMG 7.
There are no ports assigned for the PIMG/TIMG 8.
There are no ports assigned for the PIMG/TIMG 9.
There are no ports assigned for the PIMG/TIMG 10.
There are no ports assigned for the PIMG/TIMG 11.
There are no ports assigned for the PIMG/TIMG 12.
There are no ports assigned for the PIMG/TIMG 13.
There are no ports assigned for the PIMG/TIMG 14.
There are no ports assigned for the PIMG/TIMG 15.
There are no ports assigned for the PIMG/TIMG 16.
There are no ports assigned for the PIMG/TIMG 17.
There are no ports assigned for the PIMG/TIMG 18.
There are no ports assigned for the PIMG/TIMG 19.
There are no ports assigned for the PIMG/TIMG 20.
There are no ports assigned for the PIMG/TIMG 21.
There are no ports assigned for the PIMG/TIMG 22.
There are no ports assigned for the PIMG/TIMG 23.
There are no ports assigned for the PIMG/TIMG 24.
There are no ports assigned for the PIMG/TIMG 25.
There are no ports assigned for the PIMG/TIMG 26.
There are no ports assigned for the PIMG/TIMG 27.
There are no ports assigned for the PIMG/TIMG 28.
There are no ports assigned for the PIMG/TIMG 29.
There are no ports assigned for the PIMG/TIMG 30.

The following optional features are enabled:
Configurable Data link
Configurable Message Waiting
NP Receptionist
NuPoint Fax
Enhanced In-band
Unified TCP/IP
NP PWG View
NP Call Director
Caller Line Id user interface
NP Config Server
NP Admin Server
LAN Backup
UM-SMTP
UM-WebView
IP Integration

Prompt Language Configuration:
English
British English Full Set Prompts Install
German Full Set Prompts Install
Numeric English Full Set Prompts Install
Canadian French Full Set Prompts Install
Latin American Spanish Full Set Prompts
Euro French Full Set Prompts Install
Dutch Full Set Prompts Install

END
END


 
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Did, you enable to record a call feature

vMas does not come enabled

**********************************************
What's most important is that you realise ... There is no spoon.
 
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You need to download the 1st DVD from the Mitel website

Then place the file on a mounted drive (USB or DVD) on the virtual host

The access the server console screen and select the option to Upgrade/load software from DVD

It will automatically detect the RAC feature to be installed and give you a check box to install it

Then it will search for the specific file (The SW version must match exactly)

Then you're good to go.

**********************************************
What's most important is that you realise ... There is no spoon.
 
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no luck...

It first checked with AMC for available MAS versions, then it checked for available Application Blade sources, and then it said "There are no applications to be updated"

I did it with both DVD1 and DVD2 with the same result.

Here is what I have from the blades:


Nupoint Unified Messenger



NPMPrompt510

V15.1.0.14

installed

Canadian French Full Set Prompts Install





NPMUMStandard

V15.1.0.14

installed

NPUM SMTP





MitelNPMSA

V15.1.0.14

installed

Mitel Software Assurance for NPUM





NPMUMStdPlusMwi

V15.1.0.14

installed

NPUM Web View





NPMIPIntegration

V15.1.0.14

installed

NPUM IP Integration





NPMPrompt516

V15.1.0.14

installed

Latin American Spanish Full Set Prompts Install





NPMBaseBundle

V15.1.0.14

installed

NPUM Base Software Bundle





NPMAdvancedUM

V15.1.0.14

installed

NPUM Advanced UM





NPMPrompt514

V15.1.0.14

installed

British English Full Set Prompts





NPMEnhancedInband

V15.1.0.14

installed

NPUM Enhanced In-band





NPMPrompt504

V15.1.0.14

installed

German Full Set Prompts Install





NPMPrompt508

V15.1.0.14

installed

Numeric English Full Set Prompts Install





NPMUMExtend

V15.1.0.14

installed

NPUM Standard





NPMPrompt800

V15.1.0.14

installed

Dutch Full Set Prompts





NPMPresence

V15.1.0.14

installed

NPUM Presence





NPMMgmtOptions

V15.1.0.14

installed

NPUM Management Options





NPMPrompt520

V15.1.0.14

installed

Euro French Full Set Prompts Install









Nupoint SAA



NPMSpeechRecAmericanEnglish

V15.1.0.14

installed

NPUM Speech Recognition American English





NPMSpeechRecBritishEnglish

V15.1.0.14

installed

NPUM Speech Recognition British English





NPMSpeechAttendant

V15.1.0.14

installed

NPUM Speech Attendant









Nupoint TTS



NPMTTSBritishEnglish

V15.1.0.14

installed

NPUM TTS British English





NPMTTSAmericanEnglish

V15.1.0.14

installed

NPUM TTS American English









Nupoint Fax Port Enable



NPMFax

V15.1.0.14

installed

NPUM Fax









Nupoint Finalize



NPMFinalize

V15.1.0.14

installed

NPUM Finalize









Other



MVF

V1.0.9.0

installed

Mitel Virtualization Framework


 
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It is done from the Server Console screen, not the Server Manager.

The one you need to use to set the MSL IP address.

**********************************************
What's most important is that you realise ... There is no spoon.
 
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I did it from the server console, that's where I couldn't load anymore blades. I then went to Server Manager and copied all the NPM blades to see if you could identify the RAC feature.

Please note that this is a vMAS Demo, which according to AMC it's got RAC feature...

From last post:
It first checked with AMC for available MAS versions, then it checked for available Application Blade sources, and then it said "There are no applications to be updated"

I did it with both DVD1 and DVD2 with the same result.

 
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This is not a blade, it is a feature.

I've been assuming this is a MAS. Is this a standalone system?

Can you login to the root console and type the following command:
getids -l

Make sure you see the record a call option (trust nothing you've been told)

**********************************************
What's most important is that you realise ... There is no spoon.
 
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kwb, I putty into vMAS as root and got this: I don't see anything that says Record a Call or anything like taht...

login as: root
root@10.1.120.20's password:
Last login: Wed Oct 24 21:27:21 2012
[root@vmas ~]# getids -l
ID Feature Installed Status

18: Configurable Data link Y Enabled
19: Configurable Message Waiting Y Enabled
22: NP Receptionist Y Enabled
38: NuPoint Fax Y Enabled
42: Enhanced In-band Y Enabled
47: Unified TCP/IP Y Enabled
52: NP PWG View Y Enabled
54: NP Call Director Y Enabled
105: Caller Line Id user interface Y Enabled
122: NP Config Server Y Enabled
123: NP Admin Server Y Enabled
131: LAN Backup Y Enabled
132: UM-SMTP Y Enabled
133: UM-WebView Y Enabled
141: IP Integration Y Enabled
144: DESCRIPTION NOT AVAILABLE Y Disabled
250: Reserved Feature 1 Y Disabled
306: [7] Module Port Enable Y Enabled
308: [3530] Max Hour Lock Y Enabled
309: [120] NP Talk Port Lock Y Enabled
310: [50] UM-WebView Sessions Y Enabled
315: [9] Max Language Lock Y Enabled
320: [11] Call Director Call Flows Y Enabled
323: [6] NuPoint Advanced UM Y Enabled
324: [1] NuPoint Text To Speech Ports Y Enabled
325: [1] NuPoint IP Integration Tally Y Enabled
326: [1] Speech Ports Y Enabled
327: [11] Speech AA Corporate Directory Y Enabled
329: [6] Standard UM User License Y Enabled
330: [2] Outbound Fax User License Y Enabled
332: [10] VM User Licenses Y Enabled
501: American English Full Set Prompts Y Enabled
504: German Full Set Prompts Y Enabled
508: Numeric English Full Set Prompts Y Enabled
510: Canadian French Full Set Prompts Y Enabled
514: British English Full Set Prompts Y Enabled
516: Latin American Spanish Full Set Prompts Y Enabled
520: Euro French Full Set Prompts Y Enabled
601: English Numeric Overlay Prompts N Disabled
602: NP Call Director Mnemonic English Prompts N Disabled
603: NP Call Director British English Prompts N Disabled
800: Dutch Full Set Prompts Y Enabled
808: Deloitte Prompts N Disabled
[root@vmas ~]#


 
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Not listed = not enabled

Talk to Mitel

**********************************************
What's most important is that you realise ... There is no spoon.
 
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Dan did you get the free license for the server as per thread1329-1695969 ?


you need to add the free license to the ARID
54001627 NuPoint Messenger: Record-A-Call

Then getids should show it as Installed but disabled

Then loginto the console as admin and select Install Mitel app suite
Select 3300
Select Record a call option
( you will need the Nupoint DVD)

After that getids should show it as enabled
Then change all you nupoint ports from 5020 Ip to 5240 IP

Restart the nupoint

ALLOW FCOS 291 in Nupoint for users

give them a record a call button

If I never did anything I'd never done before , I'd never do anything.....
 
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For future reference I have written it up in a FAQ

faq1329-7592

If I never did anything I'd never done before , I'd never do anything.....
 
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