gotchaback
Vendor
ipo 500v2 running 9.0.6 preferred ed with 9611 phones
from any phone i can dial *17 and access vm to record greeting no problem or press the msg button to access visual vm. Problem is that when i create a new menu in vm pro and select handset to record the prompt the phone rings then it goes dead. i have phones getting dhcp from call server at 10.30.30.2 on lan 1 which is voice vlan and the lan 2 port is 10.30.10.30 which is the data vlan for management of server; vm box is at 10.30.10.33. I tried enabling nat on lan 1 and it killed one side of the audio so when a caller dials in and a user answers them the user can hear the caller but the caller cant hear the user so i unchecked nat and enabled it on lan 2. after nat is active on lan2 i could no longer access the vm at all so just to try it i checked nat on both lan ports and again nothing worked right.
Any suggestions would be be a very big help!! Thank you in advance
Switches are Extreme A series
from any phone i can dial *17 and access vm to record greeting no problem or press the msg button to access visual vm. Problem is that when i create a new menu in vm pro and select handset to record the prompt the phone rings then it goes dead. i have phones getting dhcp from call server at 10.30.30.2 on lan 1 which is voice vlan and the lan 2 port is 10.30.10.30 which is the data vlan for management of server; vm box is at 10.30.10.33. I tried enabling nat on lan 1 and it killed one side of the audio so when a caller dials in and a user answers them the user can hear the caller but the caller cant hear the user so i unchecked nat and enabled it on lan 2. after nat is active on lan2 i could no longer access the vm at all so just to try it i checked nat on both lan ports and again nothing worked right.
Any suggestions would be be a very big help!! Thank you in advance
Switches are Extreme A series