Unable to open your default mail folders.

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I am receiving the following message: "Unable to open your default mail folders. The Information Store could not be opened" I have tried it with both a Outlook 97 and 2000 client. I have also tried uninstalling and re-installing Outlook without any luck. Outlook resides on the Exchange 5.5 server, so I can't reinstall the OS. I also need Outlook to work, so that my ArcServe 2000 remote backup will get the bricks layer. I have tried several different mailboxes, which are known to work on other systems using Outlook. Thanks.

--Steve

 

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Are you sure you're not having any NT authentication problems? I often see people have that problem after they change passwords or have a password become disabled while still logged onto a machine.

Make sure your account isn't locked out, then try logging all the way out and then back in again.

It's simple and might be the problem.

 

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We are using NDS4NT, so it could be an issue with authentication. The concept behind the product is good, but reliability is a little shakey. When it works, it's very nice having people's e-mail and network synchronized. One less password for users to forget.

I wanted to avoid logging off the box since this is my Exchange box, but I'll give it a shot. Thanks.