unable to log onto CMS from CR10 on Desktop

[cmptrgreek]

I am running CR10 / CE10. windows 2000 IIS 5

when I try to open a crystal report and am prompted to log onto the CMS, I get and errror. The error is "unable to retreive cluster members. Transport Error : Communication Failure"

If I am on the server, directly, then all is well, if I am at a desktop, then it doesnt work.

Please any help would be great.

 

[satinsilhouette]

To resolve this behavior, specify an available

port number for an IP address. This specifically

binds the IP address to a port number to resolve

this behavior when it is caused by multiple network

cards or name resolutions.



Steps to Resolve

----------------


1. Launch the Crystal Configuration Manager.


2. Stop the Crystal Management Server (CMS).


3. Edit the command line of the CMS and specify a

port number for the IP address. Ensure that you are

specifying a port number that is not already in use.


Example:


- Port <IP Address>:<port number>


4. Start the CMS.


Upon completing these steps, you are able to

successfully log on to the CMS from Crystal

Reports or from Crystal Publishing Wizard.



Thanks so much!
satinsilhouette

 

[cmptrgreek]

unfortunetly, it does not work. is there a particular order in which I should place the -port stuff? right now it is after -name and before -retart.