Oct 23, 2011 #1 kxt308 Technical User Feb 15, 2009 150 GB The system won't let me log in to either wallboard or supervisor accounts. I have 1 Customer Service Supervisor Dormant. Any ideas?
The system won't let me log in to either wallboard or supervisor accounts. I have 1 Customer Service Supervisor Dormant. Any ideas?
Oct 23, 2011 #2 IPOfficeIreland Technical User Oct 30, 2007 2,332 IE Set the log out timer to a low value change the pw of logged in accounts including existing wb, assuming you get insufficient license error? Upvote 0 Downvote
Set the log out timer to a low value change the pw of logged in accounts including existing wb, assuming you get insufficient license error?
Oct 25, 2011 Thread starter #3 kxt308 Technical User Feb 15, 2009 150 GB Tried this and still no luck Upvote 0 Downvote
Oct 26, 2011 #4 tonymoo Technical User Feb 20, 2011 26 GH What release of CCR exactly? Have you tried upgrading to the latest 6.1.X.Y stable? If you can provide additional details... Had similar issues with earlier releases with the "...insufficient license error.." message, and an update resolved that for me. Systems & Communications Engineer Upvote 0 Downvote
What release of CCR exactly? Have you tried upgrading to the latest 6.1.X.Y stable? If you can provide additional details... Had similar issues with earlier releases with the "...insufficient license error.." message, and an update resolved that for me. Systems & Communications Engineer
Oct 26, 2011 Thread starter #5 kxt308 Technical User Feb 15, 2009 150 GB System is curently running 6.1.5.19 Upvote 0 Downvote
Oct 26, 2011 #6 IPOfficeIreland Technical User Oct 30, 2007 2,332 IE Change pws and restart services Upvote 0 Downvote
Oct 26, 2011 Thread starter #7 kxt308 Technical User Feb 15, 2009 150 GB Have tried that several times. Have even reinstalled CCR Upvote 0 Downvote
Oct 27, 2011 #8 hairlessupportmonkey IS-IT--Management Aug 26, 2009 8,233 NZ looks like you will need some SQL lovin to edit the user accounts ACSS - SME General Geek Upvote 0 Downvote