We have a Compaq TL891 Jukebox system and running Windows 2000 AS, SP1 with Arcserve 2000 SP2.
We have noticed that after we change tapes that we are getting "Unable to find Blank Media error W3832" messages - intermittantly. This mostly happens with our full backup job only backing up a single Unix box. Unfortunately it's tiresome getting up at 2 am to make sure the backup job kicked off ok.
We have tried setting the Arcserve options to overwrite same media / any media. It still will not and gives us this error. It almost appears as if Arcserve gets confused with it's tape library database? These tapes have all been pre-formatted so that these issues would not happen....guess I was wrong.
Any help would be appreciated.
Thanks!
Darryl Brambilla
EDS Canada
Darryl.Brambilla@eds.com
We have noticed that after we change tapes that we are getting "Unable to find Blank Media error W3832" messages - intermittantly. This mostly happens with our full backup job only backing up a single Unix box. Unfortunately it's tiresome getting up at 2 am to make sure the backup job kicked off ok.
We have tried setting the Arcserve options to overwrite same media / any media. It still will not and gives us this error. It almost appears as if Arcserve gets confused with it's tape library database? These tapes have all been pre-formatted so that these issues would not happen....guess I was wrong.
Any help would be appreciated.
Thanks!
Darryl Brambilla
EDS Canada
Darryl.Brambilla@eds.com