Unable to export reports from cr8.0 win 2000.

[csmanohar]

Using : VB6, CR8.0, ADO.

I have designed a few reports that are created/previewed and printed from a VB6 application. At run time, the user likes to export the reports to Excel and text formats. When the user previews the report, a button appears on the top left hand corner of the report viewer control that lets him export the report to one of the several possible formats.

It worked as expected in Win 95/98. However, we all received new computers with win 2000 recently. Since then, clicking the export button and selecting an export format does not really export the report. It just creates an empty
file with the name chosen at export time. Previously, it used to display a progress bar showing the percentage of the export complete. Not anymore. It just creates an empty text/excel file.

Can someone please tell me what is wrong.
Thanks

 

[synapsevampire]

Try applying the service packs to your CR.

http://support.crystaldecisions.com/library/kbase/articles/c2010019.asp

I thought that there was a specific whitepaper on this but I can't seem to find it right now.

-k

 

[franklin1232]

You are probally missing the export dll's. These file are generally located in C:\WINDOWS\Crystal. The files starting with P2 are your converision dlls and the u2 dll's are for what app. Such as u2dmapi.dll is for sending thru MAPI probally Outlook. If you created a standard VB6 install package you will not get these file and will have to modify you install script.

 

[csmanohar]

I have just downloaded the latest service packs for CR 8.0 and installed the same. I still have the problem.
-- M

 

[SurfingGecko]

Do a search on your machine for the follwing

u2fxls.dll
u2ddisk.dll

Where are they located?

This applicaiton you are using. How does it deployed/installed on the Win2K machines?

There was an issue early on with this, but the update(s) would look after it. The updates will only work if the DLL's are present in the expected location(s).



Cheers,

SurfingGecko

http://www.surfinggeckosoftware.com

Home of Crystal Ease

 

[csmanohar]

I copied both these dlls and others (u2*.dll and p2*.dll) into the folder c:\Winnt. The versions for these two files are as follows.

u2fxls.dll - 8.6.2.512
u2ddisk.dll - 8.6.0.804

Currently, the export function is not working on my machine either (win2000, with crystal 8.0 and latest service pack). I need to get it to work on the development machine before I can even hope to install it on users machines.
Thanks

 

[franklin1232]

You need all the dll's. What happens when you hit the export icon in the crviewer? Does a dialog box show up? If so what options are available in the pull downs.

 

[lunita]

A previous response indicated that all export dlls are required (format & destination?), even though they will not be used? We have installed the formats & exports that are available to our app. My problem: User views a report then clicks the Export button, no export dialog box appears. It's random across machines, several of which use XP. The app is a VB6 front-end using Crystal RDC (8.5). User has craxdrt.dll & crviewer.dll installed & registered in \system32. Does anyone know exactly which dll shows the Export dialog box?

 

[franklin1232]

Copy the export DLLs to the Windows\system directory. The export DLLs are the u2*.dll files.