Unable to Disable Ringing on 2420 station

[ditobot]

I would like to put a 2420 in a production studio at a radio station; however I have been unable to disable the ring on the phone.

I need to completely turn off all audible ringing on the phone and send it to a strobe instead.

I don't know if this is possible without tying up two stations and using a bridge feature to feed the strobe.

Any suggestions?

Randy

 

[ditobot]

I should also mention that I have an S8300 Definity with 48 digital ports and 16 analog ports.

 

[SBL110]

Have you tried programming a ringer-off feature button?

 

[ditobot]

I didn't know there was such a feature.

Maybe I could set the ringer to off and bridge it with an analog extension and bring it back in over our 25 pair feed to a strobe.

Do you know the exact feature name?

 

[IPSI]

The feature is just "ringer off" and it is programmed on one of the buttons on the phone. Another possible option is enabling the visual ringer on the phone (the only problem is that I don't know if this shuts off the audible ringer or not!)

Visual Ring (Flash Message Lamp)
The Flash Message Lamp option on the Ring Options screen allows you to choose a visual alert for incoming calls. When you enable the Flash Message Lamp option, the telephone rings and the lamp above the 2420 display area flashes when an incoming call arrives. By default, the
Flash Message Lamp option is disabled.
To set the Flash Message Lamp option
1. From the Home screen, press the Option softkey.
The Options screen appears.
2. Press the Ring Options feature button.
The Ring Options screen appears.
3. Press the Flash Message Lamp feature button.
The option setting is underlined.
4. Press the Yes/No softkey or press button 6 to indicate whether you want Flash Message
Lamp enabled.

I hope this helps!

IPSI