Unable to dial TAC's

[springmore]

My TACs are 101 & 102 but I'm unable to dial them, is this because of the dial plan digit 1? If so what impact would I need to consider before changing it to 3 in length?

Maintenance tests are set to y in the trunk groups.

Thanks


Uniform Dialing Plan: none ETA Routing Pattern:

FIRST DIGIT TABLE
First Length
Digit - 1 - - 2 - - 3 - - 4 - - 5 - - 6 -
1: misc
2: extension
3: extension
4: extension
5: extension
6:
7: extension
8: dac
9: dac
0: attd
*: dac
#: dac

 

[hanshu]

you will have to make sure the 2nd digit table is well set as 3 digits "dac" on digit 0.

 

[nknook]

Hi,

In the trunkgroup, change the option "Dial access?" to yes and it will work.

Cheers,
Nico

 

[RTMCKEE]

If these are ISDN trunks you will not beable to use the TAC code.

RTMCKEE

CM 2.1.1
Prologix R9.05
Modular Messaging 1.1

 

[springmore]

Thanks,

Dial access on trunk groups is set to yes and these are ISDN30'S

Any suggestions please?

 

[hanshu]

How is your second digit 1 table set?

 

[springmore]

Heres my secondigit 1 table

SECOND DIGIT TABLE

Digit Identification Number of Digit Identification Number of
Digits Digits

0: dac 3 5: 0
1: extension 4 6: 0
2: extension 4 7: 0
3: extension 4 8: 0
4: 0 9: 0

 

[hanshu]

Same issue if you give a 8xx or 9xx or 8xx or #xx TAC?
Is your station allowed to dial the COR of your TG?

 

[orypecos]

As RTMCKEE (MIS) said, you can't dial a TAC on a isdn trunk . Sometimes you can put a verify button. I have mixed luck using this button.
Verify Busy Verification: allows users to make
test calls and verify a station or a trunk.


Da-vi'do Juan-is'imo
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.

 

[springmore]

Thanks,

I have always been able to dial TAC's on ISDN30 (E1) trunks on other definitys so I dont think thats the problem.

I'll try changing the TAC to 8xx which is within the dial plan unless anyone else can offer any help?

 

[colby007]

Trace your station when you dial the TAC that might offer some insight.

 

[springmore]

Were running V7 and list trace is not an available command

Have changed digit 6 to 3 in length and made it a dac and changed the Trunk TAC code to 601 and still getting the NU tone.

Cor is also set to yes for the test.

Anyone have any ideas please?

 

[orypecos]

Avaya has a 'list trace' like command on V7 that is not available to the customer. Of course, they will probably charge you.
Maybe E-1 trunks are different from T-1 trunks, but I have never known ISDN trunk that could be accessed with the TAC, but I have only worked on AT&T/Lucent/Avaya equipment for 10 years.

 

[phonesrus]

ISDN tie trunks can be TAC'd under certain conditions, and there is one configuration that will allow TAC'ing of CO Trunks, But I do not know if it still works in later releases, I have not tried it.