Unable to dial out from IP 500 via PRI T1 to Nortel

[Kickersport]

I am unable to dial extension and outside calls from the IP500 to the Nortel Meridian 1 using PRI T1. When I try to call an extension on the Nortel the system status on the Avaya shows the line being seized and then shows clearing .But I am able to dial from the Nortel to the Avaya.



This is a trace from the Avaya IP 500 Trying to place a call on the Nortel

Extension Number: 3035
IP address: 172.28.200.160
MAC address: 00-04-0D-28-64-10
Telephone Type: Avaya Phone Manager IP Softphone
Current User Extension Number: 3035
Current User Name:
Forwarding: Off
Twinning:
Do Not Disturb: Off
Message Waiting: Off
Number of New Messages: 0
Phone Manager Type: IP
Packet Loss Fraction:
Jitter:
Round Trip Delay:
Remote RTP Address:
Connection Type:
Codec:

Button Number Button Type Call Ref Current State Time in State Calling Number or Called Number Direction Other Party on Call
-----------------------------------------------------------------------------------------------------------------------------------
1 CA Idle 00:00:07

2 CA Idle

3 LA Idle


Trace Output - All Buttons:
4/21/10 10:11:50 AM-288ms Extension = 3035, Digit dialed, Digit = 7
4/21/10 10:11:50 AM-304ms Call Ref = 704, Originator State = Dialling, Type = User, Destination Type = none
4/21/10 10:11:50 AM-493ms Extension = 3035, Digit dialed, Digit = 7
4/21/10 10:11:50 AM-823ms Extension = 3035, Digit dialed, Digit = 0
4/21/10 10:11:51 AM-066ms Extension = 3035, Digit dialed, Digit = 7
4/21/10 10:11:51 AM-067ms Call Ref = 704, Short Code Matched = System, 7XXX
4/21/10 10:11:51 AM-068ms My buttons = 1, Call Ref = 704, Originator State = Dialling, Type = User, Destination State = Seized, Type = Target List
4/21/10 10:11:51 AM-072ms Line = 10, Seized, Channel ID = 23, Call Ref = 704
4/21/10 10:11:51 AM-076ms Line = 10, Channel = 23, Q.931 Message = Setup, Call Ref = 704, Direction = From Switch, Calling Party Number = 3035, Called Party Number = 7707
4/21/10 10:11:51 AM-109ms Line = 10, Channel = 23, Q.931 Message = Alerting, Direction = To Switch
4/21/10 10:11:55 AM-108ms Line = 10, Channel = 23, Q.931 Message = Alerting, Direction = To Switch
4/21/10 10:11:59 AM-076ms Line = 10, Channel = 23, Q.931 Message = ReleaseComplete, Call Ref = 704, Direction = From Switch, Cause Code = 31
4/21/10 10:11:59 AM-080ms My buttons = 1, Call Ref = 704, Originator State = Dialling, Type = User, Destination State = Clearing, Type = Trunk
4/21/10 10:11:59 AM-080ms Call Ref = 704, Disconnect from Destination End
4/21/10 10:11:59 AM-088ms Extension = 3035, State = Disconnected
4/21/10 10:11:59 AM-089ms Extension = 3035, Button = 1, Idle
4/21/10 10:12:29 AM-091ms Extension = 3035, State = Busy Wrap Up
4/21/10 10:12:31 AM-092ms Extension = 3035, State = Idle

 

[allenmac]

Can you turn on D-Channel messaging in the Nortel, and post the messaging associated with a test call to see what the Nortel is receiving?

 

[Kickersport]

Please guide me how to enable messaging on the D-Channel in the Nortel system.

 

[Kickersport]

This is a capture from the Nortel when trying to place a call from the IP 500


-------------------------------------------------------------


DCH 7 IMSG REL COMP REF 00008004 CH 1 23 TOD 23:31:40
CAUSE :INVALID CALL REF VALUE

DCH 7 IMSG SETUP REF 00008004 CH 1 23 TOD 23:31:44
CALLING #:3035 NUM PLAN: NUM UNKNOWN
CALLED #:7707 NUM PLAN: NUM UNKNOWN

DCH 7 OMSG ALERT REF 00008004 CH 1 23 TOD 23:31:44

DCH 7 IMSG REL COMP REF 00008004 CH 1 23 TOD 23:31:44
CAUSE :INVALID CALL REF VALUE

DCH 7 IMSG REL COMP REF 00000004 TOD 23:31:48
CAUSE :NORMAL UNSPECIFIED