Mitelpassion
IS-IT--Management
Hi to all,
I'm unable to delete a pending user change, in this case it's a deletion of a user, in the directory utilities under OPS manager.
I've manually deleted the user from the element but I can't get rid of the references in the directory utility form. The error I get is an internal error has occured, please contact your administrator.
The user does not exist under the network element, nor under OPS telephone directory editor. Checking for it by using MACs also does not work. I've had problems with this extension and I'm trying to resolve that by deleting the extension.
any advice on this. I must admit I find OPS manager to be very complicated sometimes and once it has a problem, like the one I'm having now, it's almost impossible to fix.
thanks in advance
I'm unable to delete a pending user change, in this case it's a deletion of a user, in the directory utilities under OPS manager.
I've manually deleted the user from the element but I can't get rid of the references in the directory utility form. The error I get is an internal error has occured, please contact your administrator.
The user does not exist under the network element, nor under OPS telephone directory editor. Checking for it by using MACs also does not work. I've had problems with this extension and I'm trying to resolve that by deleting the extension.
any advice on this. I must admit I find OPS manager to be very complicated sometimes and once it has a problem, like the one I'm having now, it's almost impossible to fix.
thanks in advance