unable to create new shortcut bars in Office 2000

[Kleinkramer]

Recently I experienced the following: When creating a new shortcut bar it appears, it lets itself be modified etc, but on reboot it's no longer to be found on my screen, nor is it mentioned in the Customize dialog box under "toolbars". It's still to be found in Windows/application data/office/shortcut bars however, with all the buttons in it. After I delete this bar in Application Data, or in the registry (two mentions of it in HKU/software and HKCU/software),when I try to install a new bar with the same name it says (and I'm translating roughly from the original Dutch...):"Unable to create shortcut bar..., because a bar with the same name was recently removed. Would you like to replace the former bar?" I click "OK", the bar appears, but on reboot it's gone again. Meanwhile my "Application Data" directory is filling up with lots of shortcut bars with all kinds of names, that apparently can never be used again. Reinstalling Office is no solution.

ideas anyone???

 

[Dreamboat]

Hit Start-Find-Files or folders and type in msoffice.exe and hit enter.

That'll find your shortcut bar. Right-click it and it'll yell at you that it can't create a shortcut here, d'ya want to put it on the desktop? Say yes. Then cut it from the desktop and place it in the german version of C:\windows\start menu\programs\startup

Hope this helps.
techsupportgirl@home.com
Brainbench MVP for Microsoft Word

http://www.brainbench.com

 

[Kleinkramer]

Thanks for your advice!. I've done all that. You see, the strange thing is, my old shortcut bars DO start up automatically. Only the NEW ones I create don't make it to the screen after reboot. They just sit in my Application data folder staring at me... Creating a shortcut from one of these wayward bars to my startup folder doesn't work.
In fact, just had a talk with a technician at Microsoft support (actually, in my native Dutch, NOT German), and he could'nt find anything either. He just came up with the suggestion to uninstall Office yet again, but afterwards run the two "Office eraser" files from Microsoft downloads. Post a message after I've done that.
Thanks, Ton