Hello
I was configuring a blackberry q10 for activesync on our exchange 2010 server.
Since I was having trouble getting the provider's connection (AT&T), I connected the BB to an internal wireless router. I then configured the connection properties for the user (email user/ server IP, SSL etc) but the device cannot connect. So my coworker used his smartphone connection instead of the internal wireless router connection and then the BB connected and synched up just fine. I am trying to understand why the first way does not work. I am guessing it's a DNS (internal) "misconfiguration" since the device acquires an internal IP. but I'd like to know exactly what is going on that prevents it
If anyone can clarify I'd appreciate it
Thx
I was configuring a blackberry q10 for activesync on our exchange 2010 server.
Since I was having trouble getting the provider's connection (AT&T), I connected the BB to an internal wireless router. I then configured the connection properties for the user (email user/ server IP, SSL etc) but the device cannot connect. So my coworker used his smartphone connection instead of the internal wireless router connection and then the BB connected and synched up just fine. I am trying to understand why the first way does not work. I am guessing it's a DNS (internal) "misconfiguration" since the device acquires an internal IP. but I'd like to know exactly what is going on that prevents it
If anyone can clarify I'd appreciate it
Thx