Unable to connect network share by name

[jer18]

Hi all,

There are a couple interns who bring in personal wireless laptops that need access to one specific network folder. Only the staff is on the domain.

I set them up with an intern login and pass and shortcut link on the desktop to \\SERVER\Files\Word Docs, however it is unable to connect. Only when I change it to \\10.0.1.5\Files\Word Docs, a connection can be made then able to log in with login and pass.

In the wireless router, the static DNS already points to the Domain Controller running DNS. Ah, I also notice that the laptop cannot ping by name or IP to the DNS server. Any suggestions for this?

TIA

 

[kjv1611]

Does the laptop have any DNS settings configured manually which might override anything they get from the router?

 

[franklin97355]

Have you tried \\SERVER.DOMAIN\....... ?

The answer is "42"