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Unable to connect network share by name

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jer18

IS-IT--Management
Feb 5, 2008
96
US
Hi all,

There are a couple interns who bring in personal wireless laptops that need access to one specific network folder. Only the staff is on the domain.

I set them up with an intern login and pass and shortcut link on the desktop to \\SERVER\Files\Word Docs, however it is unable to connect. Only when I change it to \\10.0.1.5\Files\Word Docs, a connection can be made then able to log in with login and pass.

In the wireless router, the static DNS already points to the Domain Controller running DNS. Ah, I also notice that the laptop cannot ping by name or IP to the DNS server. Any suggestions for this?

TIA
 
Does the laptop have any DNS settings configured manually which might override anything they get from the router?
 
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