Unable to connect: incorrect log on parameters. File

[saltcoats]

I can run and view a report in Crystal Reports 10, but when I publish the report to CE10 it then errors out with the following message:


Status: Failed
Printer: The instance is not printed.
External Destination: None
Data Refresh Settings: Use the server defaults.
Start Time: 7/15/2005 3:01:00 PM
End Time: 7/15/2005 3:01:02 PM
Server Used: oak03146.reportjobserver
Error Message: Unable to connect: incorrect log on parameters. File C:\Program Files\Crystal Decisions\Enterprise 10\Data\procSched\oak03146.reportjobserver\~tmpf643eb822cd2b0.rpt.

any help would be appreciated.

Thanks

 

[synapsevampire]

This could either be the obvious setting of the database properties, or you may learn that the user account for the JOB SERVER/PAGE SERVER/WEB CONNECTOR do not have the proper rights.

I believe that you need a Domain Account.

-k

 

[saltcoats]

Thanks K for the quick response.. the servers/services in question all run using the a Local System account. -- This seems to be ok for our other CE installation, for some reason thought it errors out even though the reports run fine thru Crystal Reports 10.

???

 

[synapsevampire]

A blurb from another client:

> On the Enterprise Server the Page Server, Job Server and Web Component
> Server had to have a domain user logged into it. By default ours was just
> using a local system account. Because we use NT Authentication we have to
> have a domain account logged into these servers.

I suggest that you try a domain account and see if the error goes away.

-k

 

[vasu2005]

Hello All,

I am getting the similar error. Bur I don't know how to create a domain account. I am getting the error only for the reports which uses Access database by ODBC datasource. But the other reports accesses MS SQL 2000 using OLE DB runs without any problem on Enterprise.

Can anyone tell me why the error is while using Access database in the report.

Thanks,

V

 

[Turkbear]

Hi,
The CE services need to have rights to access the Access data ( since it is a file system object)..Be sure the account that the Pageserver, etc use have read/write access to the database files location.If on the same server as the services, you can try running them under the Administrator account for that machine.







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