Unable to authenticate with the unix_agents after SP4a update?

[affeee]

Hi

We updated our Windows BE 9.1 server to be4691RSP4_279308 yesterday.

And now have we have a big problem here. The server cannot authenticate with the unix_agents:

Job ended: den 15 november 2005 at 09:22:24
Completed status: Failed
Final error: 0xa000fe29 - Authentication failed on connection to the server.

Final error category: Security Errors

I have tried to reinstall the unixagent. I can see and add the servers "shares" to the the selectionlist. But when the jobs run, i get the error above.

Help!

 

[steveot]

There is a updated Unix agent that you need to install

 

[affeee]

Where can i find the updated agent?

I am running Version 5.01 Revision 5.046 right now.

 

[rislejay]

I had the exact same problem. Hopefully, this points you in the correct direction. Under Network - Logon Accounts make sure there is a System Logon Account under description. Some how it got wiped out during the upgrade or never existed and 9.0 never complained. Restart all Backup Exec services or reboot and run a test backup.

 

[affeee]

Thanks Rijay!

This worked out great. To bad the guys at Veritas dont know this solution.

 

[SiliconBuddha]

I second that rijay! While my System Login Account was there, changing the passwords and re-saving it resolved my issue with the SP4 patch of Backup Exec 9.1