I have a site running 9.1.4.0.7 with UCM that was working fine until last Friday and then started to intermittently experience dead air when calls covering to a mailbox or auto attendant.
After restarting the UCM remotely, it looks like now all calls to are dead air, no audio. It shows operational in SSA and I can access with Web Management.
I see in the Syslog Event Viewer that every time a call hits the UCM there's an entry in the logs -
Date Host Type Tag Message
2021-04-19 CustomerName - ipovmpro VMP_DEBUG|
11:44:01 vmpro
Tried restarting, btw the IPO rebooted (cold start) in the middle of working on this. I know they need to upgrade, but would like to get the UCM working in the mean time.
Thank you!
"It's all ball bearings these days" Fletch F. Fletch
After restarting the UCM remotely, it looks like now all calls to are dead air, no audio. It shows operational in SSA and I can access with Web Management.
I see in the Syslog Event Viewer that every time a call hits the UCM there's an entry in the logs -
Date Host Type Tag Message
2021-04-19 CustomerName - ipovmpro VMP_DEBUG|
11:44:01 vmpro
Tried restarting, btw the IPO rebooted (cold start) in the middle of working on this. I know they need to upgrade, but would like to get the UCM working in the mean time.
Thank you!
"It's all ball bearings these days" Fletch F. Fletch