UCA SIP Softphone

[DiStefano]

With a DSS/BLF key you can monitor an extension, does that work for a UCA sip softphone ?
It wouldn't I suspect since you need to configure an additional multicall key on the softphone for transfer/conf.
IE when the softphone is busy the second line is actually idle so a dss/blf won't show busy.
Anyway this be changed ?

 

[LoopyLou]

Does the SIP protocol support DSS/BLF?

An apple a day keeps the doctor away. Anyone else and you need to throw it harder.

 

[DiStefano]

Should do LoopyLou.
If you remove the extra multicall, the dss/blf key works a treat.
But then transfer/conf does not work...

I think I've answered it myself, it works the same way for mitel deskphone, if you have a second multicall key of your prime number, then your extension will never show busy either on a dss/blf, SIP extensions works the same.
It's a limitation when you have SIP endpoints, since they require a multicall key for transfer/conf
Sorted

///Stefanovitch

 

[lowradiation]

You can get blf light on even if you have a second multicall for either a Mitel or SIP phones.
You need to change the 'System Option' - BLF - Busy Indication Based on Set Enabled to 'Yes' (default is 'No')