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UCA Mobile Not Displaying Pictures Of Contacts

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donkmcdonk

Technical User
Nov 24, 2011
7
GB
Hello Experts,

Can anyone help?? After a fair amount of grief and heartache I have managed to get UCA Mobile with softphone working on a Galaxy S2 and an S4. The only problem there are no pictures displayed of my corporate contacts on either phone. Pictures are fine with local/remote desktop users. Do I need to open up a Port? Is the problem specific to my mobile device?

Android version S2 - 4.1.2, S4 – 4.2.2

PBX – Mitel MCD Rel 6.0

Mitel Access Suite Server:

Mitel Applications Suite 5.0.61.0
Mitel Standard Linux 10.0.37
Mitel Border Gateway 8.0.12.0
Mitel Unified Communications Server 6.0.30.0

Over to you…
 
Can't help but just to say have pictures on Sony Xperia ZL ( Android 4.2.2 ). Didn't have to do anything the pictures were just there when I synced the contacts. Maybe a setting in Android?

The beatings will continue until morale improves.
 
Sorted! Changed the UC FQDN in MBG to the IP address and it worked.
 
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