UCA Mobile for iPAD - Unable to Play Voicemail

[acskmk]

Hello. We have setup UCA Mobile for iPAD.

(Server version 6.0 and Client Version 5.1.) We are connecting via a virtual MBG 8.0 to MCD 3300 5.0 SP2 with NuPoint 6.0 on MAS 5.0.

Everything is working great with the exception of voicemail retrieval. Here is what I am getting

While selecting the message to play. The result is...unable to play voicemail
When selecting download or E-mail, the result is..unable to download from audio URL

Any thoughts? Appreciate any input! Thank you

 

[acskmk]

more info..We have MCA and UCA on the same virtual server. NuPoint Voicemail resides on a separate virtual server. We also have virtual MBG's clustered on separate vMBG's. The NuPoint is added as a trusted server to the UC server. Please let me know if you have any further questions. Thank you