I try to install UCA on a VMAS server.
everything is working on an Ipad, Iphone, Android, or on the webclient.
But when I install the client on a computer, it connect for about 30 seconds then go Offline.
In the UCC Logs i found this:
2012-08-30 21:25:30.719 Msg [TPThread-19]: TelephonyAvailabilityMonitor: Deskphone online state is True
2012-08-30 21:25:31.537 Msg [Delegate Queue Thread: 1]: SipGateway: Setting IMStatus to Idle
2012-08-30 21:26:00.380 Msg [TPThread-34]: MiTaiProxyClient: CheckForConnection - Starting
2012-08-30 21:26:02.224 Msg [Delegate Queue Thread: 1]: SipGateway: Received Subscription result: EventType=CallState, Result=Timeout
2012-08-30 21:26:02.225 Msg [Delegate Queue Thread: 1]: SipGateway: Received Subscription result: EventType=ActiveLocation, Result=Timeout
2012-08-30 21:26:02.229 Msg [Delegate Queue Thread: 1]: SipGateway: Received Subscription result: EventType=MessageWaiting, Result=Timeout
2012-08-30 21:26:02.352 Msg [Delegate Queue Thread: 1]: SipGateway: Received Subscription result: EventType=Presence, Result=Timeout
2012-08-30 21:26:02.353 Inf [Delegate Queue Thread: 1]: SipGateway: Failed to subscribe because of timeout, switching to offline mode
2012-08-30 21:26:02.353 Msg [Delegate Queue Thread: 1]: OfflineService: WiredRedService_sub -> offline
2012-08-30 21:26:02.353 Msg [Delegate Queue Thread: 1]: OfflineService: WiredRedService_sub requesting to go offline. AppState = 1
Where should I look to fix that????
Thanks
everything is working on an Ipad, Iphone, Android, or on the webclient.
But when I install the client on a computer, it connect for about 30 seconds then go Offline.
In the UCC Logs i found this:
2012-08-30 21:25:30.719 Msg [TPThread-19]: TelephonyAvailabilityMonitor: Deskphone online state is True
2012-08-30 21:25:31.537 Msg [Delegate Queue Thread: 1]: SipGateway: Setting IMStatus to Idle
2012-08-30 21:26:00.380 Msg [TPThread-34]: MiTaiProxyClient: CheckForConnection - Starting
2012-08-30 21:26:02.224 Msg [Delegate Queue Thread: 1]: SipGateway: Received Subscription result: EventType=CallState, Result=Timeout
2012-08-30 21:26:02.225 Msg [Delegate Queue Thread: 1]: SipGateway: Received Subscription result: EventType=ActiveLocation, Result=Timeout
2012-08-30 21:26:02.229 Msg [Delegate Queue Thread: 1]: SipGateway: Received Subscription result: EventType=MessageWaiting, Result=Timeout
2012-08-30 21:26:02.352 Msg [Delegate Queue Thread: 1]: SipGateway: Received Subscription result: EventType=Presence, Result=Timeout
2012-08-30 21:26:02.353 Inf [Delegate Queue Thread: 1]: SipGateway: Failed to subscribe because of timeout, switching to offline mode
2012-08-30 21:26:02.353 Msg [Delegate Queue Thread: 1]: OfflineService: WiredRedService_sub -> offline
2012-08-30 21:26:02.353 Msg [Delegate Queue Thread: 1]: OfflineService: WiredRedService_sub requesting to go offline. AppState = 1
Where should I look to fix that????
Thanks