Hi all,
I have a question a client moved from their old location to a new location and when they mounted the avaya ip office v2 back into the rack, it seem somehow the uc module is not working.
I logged into system status and I can see the ip of the module, 192.168.42.2, but with status shutting down.
It seems to reboot and shut down every time.
i tried to ping it and also move it to another slot thinking the slot might have issue, but it remained the same.
The pbx it self is working normally.
If uc module keeps rebooting and show shutting down, does this mean it is fully defective?
Thank you in advance
I have a question a client moved from their old location to a new location and when they mounted the avaya ip office v2 back into the rack, it seem somehow the uc module is not working.
I logged into system status and I can see the ip of the module, 192.168.42.2, but with status shutting down.
It seems to reboot and shut down every time.
i tried to ping it and also move it to another slot thinking the slot might have issue, but it remained the same.
The pbx it self is working normally.
If uc module keeps rebooting and show shutting down, does this mean it is fully defective?
Thank you in advance