Hello all,
We have a customer that has a UC module running VMPRO and Portal. (IP500V2 running 9.0)
Our salesman underestimated the needs of the client in regards to the portal and we are in need of more than 50 concurrent connections at one time.
Proposed suggestion from Sales:
Install a Windows server/pc to run OneX Portal. Keep VMPRO on the UC so that we will retain the Preferred Edition license (obviously a V1 UC).
My concerns:
This isn't supported. The possible issues are many in my mind. The "magic" that takes place between the UC Module and the control unit might make this a horrible idea.
If I were to attempt this, I believe the correct way to do so would be:
1. Export the callflows and backup the VM Prompts
2. Default the UC module
3. Re-ignite the UCM so that it could be setup not run OneX.
4. Reload callflows and prompts
5. Bring the Server/PC online and load Portal
6. Cross fingers and go for glory
If I had a bench system with a UC Module I would load the client's config and attempt this before going on site but I don't.
The salesman wants me to quote this and I have no idea what might go wrong. Any input would be greatly appreciated.
We have a customer that has a UC module running VMPRO and Portal. (IP500V2 running 9.0)
Our salesman underestimated the needs of the client in regards to the portal and we are in need of more than 50 concurrent connections at one time.
Proposed suggestion from Sales:
Install a Windows server/pc to run OneX Portal. Keep VMPRO on the UC so that we will retain the Preferred Edition license (obviously a V1 UC).
My concerns:
This isn't supported. The possible issues are many in my mind. The "magic" that takes place between the UC Module and the control unit might make this a horrible idea.
If I were to attempt this, I believe the correct way to do so would be:
1. Export the callflows and backup the VM Prompts
2. Default the UC module
3. Re-ignite the UCM so that it could be setup not run OneX.
4. Reload callflows and prompts
5. Bring the Server/PC online and load Portal
6. Cross fingers and go for glory
If I had a bench system with a UC Module I would load the client's config and attempt this before going on site but I don't.
The salesman wants me to quote this and I have no idea what might go wrong. Any input would be greatly appreciated.