UC Advanced & iPhone

[Sobomax]

Hi everybody,

Maybe anybody has expereince for UCA & iPhone.
We can't make and receive calls via UC Advanced for iPhone.
The UC Advanced app for iPhone doesn’t have extension in corporate network.
What we have:
1. We have dedicated UC Advanced server;
2. We have full list of all necessary licenses on those server (please, see below);
3. We downloaded the UC Advanced app from Appstore and installed it on iPhone;
4. On 3300 MXe II controller we do nothing, except creating the Personal Ring Groups for employees;
5. We haven’t got UC Mobile or any other applications as well as MAS server;
We can't make calls from UCA client installed on iPhone. If we choose anyone from corporate contacts and try to call, the client offers to make a call using the mobile phone or using OfficeLink. If we choose mobile, the call placed using cell network. If we choose OfficeLink the UC Advanced client offers to choose either the employee’s Deskphone or Softphone. But anyway we can't make calls using the UCA client installed on iPhone.

Feature Allowed Used
Auto Answer 20 10
Call Forwarding 20 10
Chat 20 10
Collaboration Integration Unlimited 10
Compact Mode 20 10
Console Option 0 0
Desk Phone 10 10
Do-Not-Disturb 20 10
Dynamic Status 20 10
External Dial 20 10
Federation Not Licensed N/A
Knowledge Management 20 10
Launchpad 20 10
Office Communicator Integration 20 10
Peering Not Licensed N/A
Phone Button Programming 20 10
Presence 20 10
Presence on Mitel Sets 20 10
RSS Window 20 10
Softphone 10 10
Stand-alone Mobile Web Portal 0 0
Stand-alone Web Portal 0 0
UC Advanced Mobile for Smart Devices 2 2
Video Calls 20 10
Visual Voice Mail 20 10
WLM Integration 20 10

Thanks in advance.

 

[sp1der1]

The UCA iphone client not a softphone, you can however use it to control your EDHU devices.

 

[Sobomax]

So, if I create a edhu with the iphone number and then place this in the prg then I will be able to place a call from the iphone, right?

 

[Supernova99]

That is correct create an EDHU add it to the PRG and then when office link is activated it will call the EHDU number which is your iPhones mobile number

Share what you know - Learn what you don't

 

[boycey9]

you need at least 4.2 I believe for the officelink to work

 

[LoopyLou]

need 4.2 on the 3300 and 4 on the UCA server.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.