Two x SCR on one sest - incoming ringing

[hartburn]

Hello

On an Opt 61C 2511, we need a 3903 set with two different DN's, each on an SCR key.

Is there a way of having only a visual indicator of an incoming call on one line when the other line is busy on a call?

For some reason, if the original call is on speaker, the other line only buzzes once when an incoming call arrives, then it goes silent. But if the original call is on the handset, the other line keeps ringing when a call arrives for it.

The two DN's in question do not appear on any other sets.

Thanks

 

[bigindian65]

check cls for rngb or rngi, chg to buzz. post tnb

Mato' Was'aka

 

[hartburn]

Hello bigindian65. If set to buzz, does this not make it buzz for the duration of the ringing cycle? That is what is happening now when the active call is on the handset. If the call is on speaker, the incoming call to the other line buzzes once.

We want it to either stay silent or buzz only once if the other line is busy, regardless of whether the active call is on handset or speaker. Here is the phone in question.


DES 3903
TN 012 1 10 00
TYPE 3903
CDEN 8D
CTYP XDLC
CUST 0
FDN xxxx
TGAR 0
LDN NO
NCOS 0
SGRP 0
RNPG 27
SCI 0
SSU 0010
LNRS 16
XLST
SCPW xxxxx
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR PUA MTD FNA HTA ADD HFA GRLD CRPD STSD
MWD RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTA SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUA DPUA DNDD CFXA ARHA FITA CLTD ASCD
ABDA CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTA AHA IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRA ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CPND_LANG ENG
RCO 1
EFD xxxx
HUNT xxxx
EHT xxxx
LHK 0
LPK 0
PLEV 00
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 5742 0 MARP
CPND
CPND_LANG ROMAN
NAME XXXXX XXXXXXX
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5001 0 MARP
CPND
CPND_LANG ROMAN
NAME XXXXX XXXXXX
XPLN 27
DISPLAY_FMT FIRST,LAST
02 ADL 16
03 ADL 16
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21
22 RNP 27
23
24
25
26
27
28
29
30
31
DATE 13 JUL 2010

 

[bigindian65]

chg it to an SCN key instead of SCR (Single Call Non-ringing)

Mato' Was'aka

 

[hartburn]

I thought about that, but the set is for two people using it at different times. They need different DN's as they cannot share a mailbox for messages.

They both need an audible tone if their line is idle, but when busy they need the other to be silent, or at least only give one ring/buzz.

TN's are in short supply, but I suspect the solution might be two sets on the desk and voicemail for the one that is not being used.

I was just hoping to save a TN, a telset and space on the desk. Wishful thinking maybe?

Thanks again

 

[1norteltech]

You could always put a make set busy key on it. when they are on a call, press make busy...no ring, no buzz.

 

[hartburn]

Of course - every user's favourite key!

I will test that and make sure having to press a shift key and one other isn't a step too far for the users. Not to mention having to disable Make Set Busy after a call. But there is always that lovely tone as a reminder.

Thanks for the help.