Two phones ringing at the same time

[NileshB]

Hello,

I have two extensions that both ring whenever each of them get a phone call. This is leading to two users answering the same call. I have had a request to remove this feature. I'm not sure on how I can do this using either OTM Navigator or via the CLI.

I've tried to remove the SCR (key08 on TN 044 0 04 15) but I am getting a SCH0375 DN Type conflicts with input error message.

I hope the information provided below is what is required...

If there's other information need, please let me know and I'll provide it...

Thanks

Nilesh



OUTPUT
****User One****
DES 3820
TN 044 0 02 09
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 4444
TGAR 0
LDN NO
NCOS 6
SGRP 0
RNPG 12
SCI 0
SSU
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS TLD FBA WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POA DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTA SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUA DPUA DNDA CFXD ARHD CLTD ASCD
ABDD DELD CFHD FICD NAID BUZZ
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD
CPND_LANG ENG
RCO 0
EFD 4444
HUNT 4444
EHT 4444
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 4662 0 MARP
CPND
CPND_LANG ROMAN
NAME User One
XPLN 14
DISPLAY_FMT FIRST,LAST
01 ADL 16
02 MCR 4999 0
03 ADL 16
04 MWK 4444
05 CFW 16 4683
06 AO6
07
08 ADL 16
09 ADL 16
10 SCC 4501
11 RGA
12 PRK
13 RNP 12
14 TRN
15
DATE 8 SEP 2010

****User Two****
DES 3820
TN 044 0 04 15
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 4444
TGAR 0
LDN NO
NCOS 6
SGRP 0
RNPG 12
SCI 0
SSU
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS TLD FBA WTA LPR PUD MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POA DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTA SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUA DPUA DNDA CFXD ARHD CLTD ASCD
ABDD DELD CFHD FICD NAID BUZZ
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD
CPND_LANG ENG
RCO 0
EFD 4444
HUNT 4444
EHT 4444
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 4668 0 MARP
CPND
CPND_LANG ROMAN
NAME User Two
XPLN 13
DISPLAY_FMT FIRST,LAST
01 ADL 16
02 MCR 4999 0 MARP
03 ADL 16
04 MWK 4444
05 CFW 16 4662
06 AO6
07
08 SCR 4662 0
CPND
CPND_LANG ROMAN
NAME User One
XPLN 14
DISPLAY_FMT FIRST,LAST
09 SCR 4672 0
CPND
CPND_LANG ROMAN
NAME User Three
XPLN 14
DISPLAY_FMT FIRST,LAST
10 SCC 4501
11 RGA
12 PRK
13 RNP
14 TRN
15
DATE 11 AUG 2009

 

[cmawbey]

Use KEY 8 NUL to remove the 2 appearence

 

[NileshB]

I just figured that out, thanks for replying though

 

[jamie2]

There are other ways to solve this other than removing the lines... 1) Change the SCR to SCN or 2) use Delayed Ringing.