Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

two line function on a M3902 set

Status
Not open for further replies.

qhguy

IS-IT--Management
May 12, 2006
13
BB

is there anyway to have another line for second incoming calls to a DN on an M3902 single line set? I have tried to use the ADL key for a DN key unsuccessfully.

Thanks
qh
 
Different possibilities:

KEY 0 SCR 1234
KEY 1 SCR 2345
HUNT 2345
CLS HTA

or
KEY 0 SCR 1234
KEY 1 SCR 2345
HUNT 000
CLS HTA
LHK 2

 
I thought the 3902 was a single DN set? That was its limitation. Great phone for lobby, courtesy phones, etc. You have some feature keys on it, but I remember it to only allow one SCR/MCR/ACD key (or one line key if you come from a key system background).
 

it is a single DN set, i however thought the CLS might have some options for second incoming calls.

qh
 
Oopps you're right...
M3902 doesn't have any possibilities to have a 2nd line, as well as M3901, i2002 or i2001
 
Can the usable keys take a (CWT) Call Waiting key? That gets closer to working like a 2-line phone.

For outgoing, almost all you need is to press the (AO6) Conference or (TRN) Transfer - then dial number, consult. Press hold to juggle back and forth, or release to drop one.



~
 
On the 3900 series, Transfer and Conference are not options unless there is a call in progress. They are soft keys and the features do not appear unless you can actually perform the feature. If you aren't on a call, there is no one to "transfer" or "conference".
 
Yep, if you are not on a call, there would be no need for those keys. I meant "if your on a call, you can hold the caller with AO6 and call another party" Two independant calls active on a 1-line phone.

It is a waork-around with limitations.



~
 
always seemed crazy for nortel to build 3902's, 2006's.. if most users wanted a single line non display, they could use analog... guess they sell

john poole
bellsouth business
columbia,sc
 
Ohhh, I hade a full clip ready and aimed at Nortel in my last post - but you at least got me started.

People that are "sold" one line Digital sets:

There is only one customer that ever said "Boy, I am sure glad be bought so many of those convenient phones. We're proud and would reccomend Nortel to others."

For everyone else tricked into buying them, all it does is make a connection by users between "crappy phone" and "nortel"



oh ya, that one customer is

1)for regulatory or security (modems are not an option but we don't mind a periodic circumventing of that so we have an example firing.

2)for light chem/environmental risk (90V is not an option)


Know whaqt else? Nortel didn't know that until I posted it. Thats my story and I'm sticking to it :)


~
 
Hi,

Thanks for the options and the sharing folks, i will certainly try the CWT on one of the keys. Will share the results before i close the post.

qh
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top